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Open nowPosted 7 days ago

Bilingual Customer Service Representative New Business

American Fidelity56 open roles

Where
Oklahoma City, Oklahoma
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Your applicationOpen nowBilingual Customer Service Representative New BusinessAmerican Fidelity · Oklahoma City, Oklahoma

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on American Fidelity's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. American Fidelity postings stay open a median of 24 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 7 days ago

American Fidelity median: 24 days open

The posting

‎

  • Provides moderate to complex service to internal and external customers, which may include Medical Providers, Agents, accounting employees, utilizing superb verbal and written communication skills, resolves moderate to complex inquiries and completes them with specific attention to detail, accuracy, and timely handling in accordance with business units operating practices, administrative procedures, and applicable regulatory rules.
  • Works independently with minimal guidance, ensures customer data is managed securely while meeting or exceeding customer needs. This position may require the effective us of bilingual skills (verbal and/or written) at least 50 percent of the time.
  • Supports New Business goals and priorities by processing Medical Reimbursements gathering and/or audits data to ensure all requirements are meet. Research and resolves discrepancies on all incoming new business documents. Ensures requirements received adhere to AML/ATF Bermuda regulations as defined in procedures.

Technical Skills & Requirements

  • Excellent Customer Service Skills
  • Advanced keyboard skills
  • Strong math skills
  • Strong analytical skills
  • Advanced communication skills
  • Strong business writing skills
  • Advanced interpersonal skills
  • Advanced coordination and collaboration skills
  • Exceptional professional attire and demeanor
  • Strong knowledge of IRS Code S125 rules and regulations
  • Qualified retirement account knowledge
  • Strong Windows-based software knowledge
  • Advanced ability to work in a high volume, quick paced production environment
  • Known and demonstrated ability to be prompt and accurate with work product
  • Strong ability to change and demonstrated openness to change
  • Leadership ability to include demonstrated ability to multi-task and achieve stated goals
  • May require knowledge of accounting transactions such as debits, credits, and balance sheets
  • Requires proven bilingual skills (verbal and/or written communications)

Education & Certifications

  • High school diploma or general education degree (GED)
  • 3 to 5 years of experience

‎

#AFC

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One press. We do the rest.

  1. A CV for this posting

    Written against American Fidelity's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on American Fidelity's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    American Fidelity's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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