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Open nowPosted 27 hours ago

Client Support - IT Client Support Associate

American National Insurance25 open roles

Where
American National - Data Center, 3030 Invincible Circle, League City, Texas, United States of America
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Your applicationOpen nowClient Support - IT Client Support AssociateAmerican National Insurance · American National - Data Center, 3030 Invincible Circle, League City, Texas, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on American National Insurance's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. American National Insurance postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 27 hours ago

American National Insurance median: 20 days open

The posting

American National is looking for an IT Client Support Associate to join the team! Desktop support is the process of providing diagnostic, troubleshooting, maintenance, and repair services to a computer or similar device. It allows end users to seek and receive specialized computer maintenance and management services, either locally from their home/office or remotely via the internet. The associate position is the first level of the ECSG job family and will perform basic functions for managing the lifecycle of hardware and software.

ESSENTIAL FUNCTIONS:

Provides basic troubleshooting assistance and ticket resolution for personal computer users. Provides basic triage and support of multifunction and desktop printer technologies. Configures and deploys PCs, laptops, Macs, and hardware accessories to users with efficiency and accuracy, enabling the customer to become productive with little impact. Obtains the ability to apply software patches to PCs and laptops. Provides customer service, including in person, over the phone, or remote support. Communicates well in both written and verbal formats.

QUALIFICATIONS:

Associate degree preferred• Minimum one year of experience Supervisory/management experience not applicable.

Additional qualifications:

One year minimum of information technology service management or desktop support experience. Preference for those in positions with an emphasis on customer service and support. Demonstrated experience in customer service and support. Proven basic knowledge of personal computers and related peripherals.

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