The posting
Company Description
De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach.
A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs.
Job Description
This role is a 12 month fixed term contract
De Beers London (DBL) is a brand with a rich heritage as part of De Beers Group, renowned for its expertise in diamonds and luxury jewellery. The People Advisor role is dedicated De Beers London (DBL) within the Brands & Diamond Desirability Business Unit. This is a global role and will support the Global Lead People Partner DBL who is responsible for leading the development and execution of key people initiatives and programmes that support and underpin the wider people strategy. The advisor role will work hand in hand with the Global Lead People Partner helping to support the DJL Leadership Team to align DBL’s strategic objectives with People initiatives.
Role Purpose
The People Advisor will provide expert people guidance and employee relations support to Managers and employees at DBL - translating people policies and frameworks into practical, consistent and compliant solutions that enable business performance and a positive employee experience. Whilst the role will support the whole business, it will be responsible for partnering with the store managers within retail for the west.
People Advisory
- Act as the first point of contact for managers and employees, providing practical guidance on People policies, procedures and processes, including recruitment, onboarding, performance management, absence management and employee relations matters.
- Provide responsive and professional support to People leaders, managers and employees on People-related queries, ensuring a consistent, high-quality and customer-focused service.
- Support managers in navigating routine employee relations matters, applying sound judgement and escalating complex, sensitive or high-risk cases to the Senior People Partner as appropriate.
- Partner closely with the People Operations team to identify trends and provide insights on areas such as absence, employee engagement, workforce data and employee lifecycle activity.
- Contribute to the continuous improvement of People processes, policies and employee experience by identifying opportunities to simplify ways of working and enhance service delivery
Talent Management & Development
- Support talent, succession and performance management activities across the business.
- Coordinate annual talent and performance processes, including tracking actions and maintaining records.
- Help identify development needs through talent reviews, employee feedback and business requirements.
- Support learning and development programmes, including professional skills, diversity and career development initiatives.
- Contribute to employee engagement, career growth and talent retention initiatives.
Organisational Design & Development
- Support organisational design activities by maintaining organisational structures, updating job descriptions and coordinating changes agreed by business leaders and senior people team members.
- Assist managers and employees through organisational changes by providing guidance on people processes, timelines and policy requirements, escalating complex matters where appropriate.
- Support the implementation of change management activities, helping to communicate changes, coordinate actions and ensure a positive employee experience during periods of transition.
B&DD People Team
- Serve as a key member of the B&DD People Team, providing support to peers, stakeholders and senior management.
- Support the review, maintenance and continuous improvement of People processes and procedures to ensure alignment with employment legislation, company policy and best practice.
- Capture and share stakeholder feedback regarding processes and ways of working, identifying opportunities for service and process enhancements.
- Contribute to inclusion and diversity activities by supporting campaigns, maintaining records and preparing people-related data and reporting as required.
Qualifications
Qualifications and Experience
- Experience in an HR Advisor role, or an experienced Senior HR Assistant offering first line support and advice, ideally within a luxury and/or retail setting
- CIPD or HR qualification preferrable
- Able to analyse information, identify issues and support the resolution of people-related challenges.
- Demonstrates good judgement and takes ownership of assigned responsibilities, seeking support when required.
- Effectively manages competing priorities and delivers work to agreed deadlines.
- Shows curiosity and a continuous improvement mindset, contributing suggestions to improve processes and ways of working.
- Proven knowledge of HR systems and databases
- Understanding of industry trends related to the luxury category, market dynamics and commerciality.
- Knowledge of current employment legislation and HR best practices
Social Process Skills
- Customer Service focused with high accountability
- Uses own initiative to continuously improve processes or working practices
- Excellent communicator who challenges status quo in a tactful manner
- Ability to build strong, credible relationships
- Working knowledge of employee relations processes and the ability to provide guidance on routine people matters, escalating complex issues where appropriate.
- Demonstrates a commitment to supporting the development of others and contributing to a positive, collaborative and high-performing work environment.
Application and Energy
- Proactive and organised, with a strong focus on delivering high-quality people support and building positive stakeholder relationships.
- Maintains effectiveness in a fast-paced environment, adapting to changing priorities and responding positively to challenges.
Other requirements to perform work effectively
- Passionate about driving continuous improvement in HR practices and outcomes.
- Unwavering commitment to ethical conduct and confidentiality in handling sensitive information.
- Quick adaptability to new technologies and methodologies, with a strong emphasis on efficiency and effectiveness.
Additional Information
What you’ll get at De Beers
At De Beers Group, our purpose is to Make Life Brilliant — and that starts with supporting our people to thrive at work and beyond with benefits that support your health, time, and financial wellbeing.
- Time that’s yours: 27 days’ annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform.
- A pension that invests in your future: minimum 4% employee contribution plus 11% company contribution (15% total).
- Healthcare you can rely on: company‑funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover.
- Support when life gets busy: 24/7 confidential Employee Assistance Programme, access to a Mental Health First Aider network, and wider wellbeing resources.
- Financial perks & savings: access to our flexible benefits platform, including options such as holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers and more.
- Share schemes: opportunities to participate in Anglo American share plans, including Free Shares, SIP and SAYE.
- Lifestyle perks: employee discounts, staff discount options, and onsite benefits where available (e.g. gym and restaurant facilities).
Benefits may vary and are subject to scheme terms and eligibility.
Our Values
Put Safety First
We consider all risks to people and the environment before proceeding with any activity. We address risks before beginning any activity, even if this means stopping a task. Zero Harm is always our goal.
Be Passionate
We are exhilarated by the product we sell, the challenges we face and the opportunities we create.
Pull Together
Being united in purpose and action, we will turn the diversity of our people, skills and experience into an unparalleled source of strength.
Build Trust
We will always listen first, then act with openness, honesty and integrity so that our relationships flourish
Show we Care
The people whose lives we touch, their communities, nations and the environment we share, all matter deeply to us. We will always think through the consequences of what we do so that our contribution to the world is real, lasting and makes us proud.
Shape the Future
We will find new ways. We will set demanding targets and take both tough decisions and considered risks to achieve them. We will insist on excellent execution and reward those who deliver.
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