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Open nowPosted 75 days ago

Specjalista/ka z językiem niemieckim lub niderlandzkim – Obsługa Klienta i Zamówień

antalpl1,061 open roles

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Your applicationOpen nowSpecjalista/ka z językiem niemieckim lub niderlandzkim – Obsługa Klienta i Zamówieńantalpl

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on antalpl's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. antalpl postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 75 days ago

antalpl median: 2 days open

The posting

Senior Customer Service Specialist with German

Model hybrid

What You Will Do

We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding. Your scope of duties will be focused on:

  • Providing front-line support to our clients across phone, email, web chat, WhatsApp and social media (in German as well as English);
  • Answering queries from our client base on all of our products and platforms;
  • Resolving disputes;
  • Providing clients with technical support with our front-end platforms and chart packages;
  • Conducting audit checks and client administration tasks;
  • Participating in and running various local and international projects or initiatives.

You'll also benefit from exposure to a vibrant, commercially driven environment, with development opportunities encompassing everything from client reactivation and retention, premium client service, Trading Services specialisms, as well as dealing and managerial roles.

What You’ll Need For This Role

  • Fluent competency in German and English (verbal and written);
  • Previous experience in customer service
  • Excellent interpersonal and communication skills;
  • A logical and analytical approach to problem solving;
  • Confidence to employ basic maths skills, particularly mental arithmetic;
  • Strong organisational and time management skills;
  • Ability to learn quickly and work under pressure;
  • Literacy in MS Office;
  • Good working knowledge of any additional European language would be a distinct advantage
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    The review screen in CV Rocket: how each CV was read, round by round.

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  • Who got the interview, and who heard nothing

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