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Open nowPosted 9 days ago

Senior Change Manager

APAR TECHNOLOGIES PTE. LTD.

Pay
SGD 9,000 – SGD 10,000 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Change ManagerAPAR TECHNOLOGIES PTE. LTD. · Central, Singapore
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The clock on this job

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12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 9 days ago

The posting

Key Responsibilities

  • Manage Change Requests throughout their lifecycle, ensuring proper documentation, risk assessment, approvals, and implementation plans.
  • Organize and facilitate Change Advisory Board (CAB) meetings.
  • Coordinate high-risk, critical, and emergency production changes.
  • Review implementation plans, testing evidence, validation steps, and rollback procedures.
  • Monitor change schedules, identify conflicts, and coordinate with technical and business teams.
  • Manage change communications, escalations, and stakeholder updates.
  • Track change performance, including success rates, failed changes, backouts, and approval SLAs.
  • Support audits, compliance reviews, and continuous process improvement.
  • Provide guidance and training to Change Requesters, Implementers, and Approvers.

Requirements

  • Minimum 5 years of overall IT experience, preferably in IT operations, production support, application support, infrastructure support, or IT service management.
  • Hands-on experience in Change Management, CAB facilitation, production change coordination, or ITSM RUN activities.
  • Good understanding of ITIL practices, including Change Enablement, Incident Management, Problem Management, Configuration Management, and Continual Improvement.
  • Experience with ITSM tools such as ServiceNow, Remedy, or Jira Service Management.
  • Understanding of infrastructure and application dependencies across Unix, Windows, networks, databases, middleware, MQ, scheduling, storage, and monitoring systems.
  • Strong stakeholder management, communication, analytical, and risk assessment skills.
  • Ability to manage multiple priorities in a production environment.

Preferred Qualifications

  • Experience in banking, capital markets, or other regulated environments.
  • Exposure to operational controls, audit requirements, resilience governance, and service reporting. EA Number: 11C4879

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