Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 24 days ago

IT Support Engineer

Aqua Security7 open roles

Where
Ramat-Gan, Israel
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support EngineerAqua Security · Ramat-Gan, Israel

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Aqua Security's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Aqua Security postings stay open a median of 9 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: first seen 24 days ago

Aqua Security median: 9 days open

The posting

Aqua Security is the leading pure-play cloud-native security company, protecting modern applications across containers, Kubernetes, serverless, and cloud environments.

We're looking for a proactive and customer-focused IT Support Engineer to join our Global IT team and help deliver an exceptional technology experience for employees across our global hybrid organization.

This is an excellent opportunity for someone early in their IT career who enjoys solving technical problems, supporting end users, and working with modern enterprise technologies including Microsoft 365, Intune, Entra ID, Windows, and macOS.

If you're passionate about technology, love helping people, and are eager to grow within a global cybersecurity company, we'd love to meet you.

What You Will Own

  • Prepare, configure, and deploy Windows and macOS laptops for new employees
  • Support employee onboarding and offboarding, ensuring a seamless IT experience
  • Provide first-line technical support for hardware, software, Microsoft 365, email, VPN, printing, and connectivity issues
  • Manage user accounts, permissions, and application access across Microsoft Entra ID and Microsoft 365
  • Enroll and manage devices using Microsoft Intune or similar endpoint management platforms
  • Troubleshoot laptops, monitors, docking stations, Wi-Fi, peripherals, and workplace technology
  • Support password resets, MFA, VPN access, and identity-related requests
  • Track incidents and service requests through the IT ticketing system while maintaining excellent customer service
  • Maintain accurate inventory of laptops, accessories, licenses, and IT assets
  • Document technical procedures, troubleshooting guides, and knowledge base articles
  • Escalate infrastructure, cloud, networking, and security issues when appropriate
  • Help maintain a secure, reliable, and efficient IT environment for employees worldwide

Why Aqua Security

You'll join one of the world's leading cloud security companies, supporting employees who build technology used by some of the world's largest enterprises.

You'll have the opportunity to:

  • Work with modern enterprise technologies in a cloud-first environment
  • Gain hands-on experience with Microsoft 365, Intune, identity management, and endpoint security
  • Learn from experienced IT, Security, and Engineering professionals
  • Grow your career in a fast-paced global cybersecurity company
  • Make a real impact by helping employees stay productive, connected, and secure every day

If you're looking for an opportunity to build your IT career while working with cutting-edge technologies and an exceptional team, we'd love to hear from you.

Requirements

  • 2+ years of experience in IT Support, Help Desk, Desktop Support, or a similar technical role
  • Hands-on experience supporting Windows and macOS
  • Experience configuring laptops, installing software, and troubleshooting end-user issues
  • Familiarity with Microsoft 365, Outlook, Teams, OneDrive, and SharePoint
  • Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN)
  • Familiarity with Microsoft Intune, Entra ID, or Active Directory is a strong advantage
  • Understanding of endpoint security, antivirus solutions, software updates, and device management
  • Strong customer-service mindset with excellent communication skills in English
  • Organized, detail-oriented, and eager to learn new technologies
  • Ability to prioritize multiple requests while delivering a great employee experience

Nice to Have

  • Experience supporting hybrid or global organizations
  • Familiarity with ITSM platforms such as Jira Service Management, ServiceNow, Zendesk, or Freshservice
  • Experience with CrowdStrike, Cato Networks, or similar security solutions
  • Basic PowerShell or scripting experience
  • IT certifications such as CompTIA A+, Network+, Microsoft Fundamentals, or equivalent
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Aqua Security's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Aqua Security's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Aqua Security's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.