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Open nowPosted today

IT Support Engineer

WSH EXPERTS PTE. LTD.

Pay
SGD 4,000 – SGD 4,800 a month
Where
Singapore
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Your applicationOpen nowIT Support EngineerWSH EXPERTS PTE. LTD. · Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on WSH EXPERTS PTE. LTD.'s own form.

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted today

The posting

Designation: IT Support Engineer Work Location: Singapore 168583 Working Hours: Monday to Friday, 8:30 AM – 6:00 PM Employment Type: Full-Time / Dedicated On-site Support

Job Responsibilities

  • Provide first-level technical support and troubleshooting for Windows desktops, laptops, peripherals and locally installed applications.
  • Install, configure, maintain and administer Microsoft Windows operating systems and endpoint devices.
  • Perform routine Windows OS patching, software updates, firmware upgrades and security maintenance.
  • Manage endpoint protection, anti-malware updates and monitor security compliance.
  • Implement approved security-hardening configurations and ensure compliance with IT security standards.
  • Administer local user accounts, privileged accounts, access permissions and password-related requests.
  • Perform hardware and software troubleshooting, including system errors and peripheral-related issues.
  • Maintain endpoint configuration baselines, asset inventories and technical documentation.
  • Support endpoint deployment, replacement, relocation, reconfiguration and decommissioning.
  • Conduct vulnerability management activities and escalate cybersecurity incidents or security-related concerns.
  • Maintain accurate work records, maintenance logs, patching reports, security compliance records and asset documentation.
  • Coordinate with IT teams, equipment vendors, system owners and other stakeholders to resolve technical issues.
  • Ensure all support activities comply with applicable IT policies, cybersecurity requirements, GMP/GxP standards and operational procedures.
  • Support IT operations within manufacturing, laboratory and controlled environments, including cleanroom environments where required.

Requirements:

  • Diploma or Degree in Computer Science, Information Technology or a related discipline.
  • Minimum 2 years of relevant hands-on experience in Windows endpoint administration, IT systems support or technical operations.

Practical experience in:

  • Microsoft Windows installation and administration.
  • Windows patch and update management.
  • Endpoint security and anti-malware configuration.
  • OS and application security hardening.
  • User account and privileged-access administration.
  • Hardware, software and peripheral troubleshooting.
  • Technical documentation and evidence collection.
  • Able to support standalone, isolated, workgroup-based and non-domain-joined computers.
  • Good troubleshooting, analytical and problem-solving skills.
  • Ability to work independently and follow technical procedures accurately.
  • Good written and verbal communication skills.
  • Willingness to work in cleanroom, laboratory and manufacturing environments, including gowning requirements.

Preferred Experience

  • Experience in pharmaceutical, healthcare, manufacturing or laboratory environments.
  • Familiarity with GMP/GxP and cybersecurity compliance requirements.
  • Experience in endpoint vulnerability management and security compliance documentation.

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