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Open nowPosted 8 days ago

IT Support Engineer

ARBEO

Where
Brugge, Belgium
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Your applicationOpen nowIT Support EngineerARBEO · Brugge, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ARBEO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 8 days ago

The posting

In deze functie werk je als Junior IT Support Engineer en ben je het eerste aanspreekpunt voor gebruikers met IT-gerelateerde vragen en problemen. Je zorgt ervoor dat medewerkers snel en efficiënt geholpen worden en draagt bij aan een stabiele en gebruiksvriendelijke IT-omgeving.

  • Verlenen van 1st line support voor hardware-, software- en netwerkproblemen (Windows, Microsoft 365, VPN, printers, mobiele apparaten, enz.).
  • Installeren, configureren en onderhouden van desktops, laptops en randapparatuur.
  • Registreren, opvolgen en oplossen van incidenten en serviceaanvragen via een ticketingsysteem.
  • Ondersteunen van gebruikers en zorgen voor een klantgerichte en professionele dienstverlening.
  • Samenwerken met collega's en andere IT-teams om technische problemen correct te escaleren en op te lossen.
  • Meedenken over de optimalisatie en verdere verbetering van servicedeskprocessen.
  • Bijdragen aan een efficiënte en vlotte IT-werking binnen de organisatie.
  • Je beschikt over een bacheloropleiding of gelijkwaardige kennis in Informatica, Elektronica-ICT, Systeem- en Netwerkbeheer, Computerwetenschappen of een verwante richting.
  • Een eerste relevante werkervaring (0-3 jaar) binnen IT Support, Service Desk of Technical Support is een pluspunt.
  • Je hebt een goede kennis van Windows OS, Microsoft 365, Active Directory en basisnetwerken.
  • Ervaring met ITSM-tools zoals ServiceNow, Jira of vergelijkbare systemen is mooi meegenomen.
  • Je bent klantgericht, communicatief sterk en helpt graag gebruikers verder met technische vragen.
  • Je werkt gestructureerd en denkt oplossingsgericht.
  • Je bent leergierig en hebt interesse om jouw technische kennis verder uit te bouwen.
  • Je beheerst vlot het Nederlands en kan je professioneel uitdrukken in het Engels en Frans.

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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