The posting
Associa Carolinas, an Associa company, is hiring a part time Front Desk Associate.
Work Schedule:
Part-Time Weekdays and Occasional Weekends
- Weekdays - 5:30am-2pm or 2pm - 10pm
- Weekends - 8am - 4pm or 2pm - 10pm
Daily responsibilities:
- Work at the Front Desk.
- Meet and greet homeowners, visitors, contractors, and vendors.
- Research and respond to inquires in-person, by phone, and email.
- Manage email communications to homeowners, updating homeowners on HOA Rules and Regulations, community news and events, and maintenance projects.
- Assist homeowners in navigating online portals to pay monthly fees, sign up for events, and enter work order requests.
- Check-in guests as they enter the community.
- Provide information, forms, guidance, and directions.
- Set up file folders and file documents.
- Monitor pools to ensure HOA Rules and Regulations are followed.
- Other duties as requested.
- High school diploma or GED equivalent required.
- Customer service oriented, collaborative team member, and excellent communications skills (written and spoken).
- Takes ownership and initiative with attention to details.
- Ability to work in a fast paced work environment.



