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Open nowPosted 3 days ago

Especialista em Suporte II - Unidade Nova São Paulo (Zona Sul de São Paulo)

Atento Brasil

Where
São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowEspecialista em Suporte II - Unidade Nova São Paulo (Zona Sul de São Paulo)Atento Brasil · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Atento Brasil's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

The posting

Temos a vaga certa para você!Atuar no atendimento receptivo da conta Samsung, prestando suporte aos clientes por meio de e-mails e tickets. O profissional será responsável por orientar consumidores sobre o uso do Samsung Account, aplicativos e serviços Samsung, além de auxiliar em dúvidas relacionadas a celulares, TVs e demais funcionalidades da plataforma. Atendimento focado em suporte e experiência do cliente.

Se identificou!? Inscreva-se e dê o próximo passo na sua carreira profissional.Estamos esperando por você 👏🏻 ❤️Responsabilidades e atribuiçõesRealizar atendimento receptivo aos clientes Samsung por meio de e-mail e sistema de tickets;Orientar usuários sobre o Samsung Account, aplicativos e serviços da marca;Prestar suporte para dúvidas relacionadas a celulares, TVs e demais produtos Samsung;Registrar e acompanhar solicitações, garantindo a resolução dentro dos procedimentos estabelecidos;Fornecer informações claras e assertivas, promovendo uma boa experiência ao cliente;Identificar problemas e direcionar casos específicos quando necessário.

Requisitos e qualificaçõesTer no mínimo 18 anos de idade;Ter no mínimo o Ensino Médio Completo; Comunicação e escuta ativa; Boa comunicação escrita e interpretação de texto;Flexibilidade;Pacote Office;Equilíbrio Emocional;Foco em resultados;Residir próximo a Zona Sul de São Paulo.Informações adicionaisSalárioR$ 1.700,00Horário de Trabalho13:40 às 20:00 Horário de trabalho aos sábados: das 08h00 às 14h20

Jornada de Trabalho180h mês | Escala 6X1- folgas fixas aos DomingosBenefícios:Vale Transporte;Vale refeição e/ou vale alimentação;Seguro de Vida;Auxílio funeral;Auxílio creche / Auxílio criança com deficiência;Desconto em Produtos;Assistência Odontológica;Telemedicina;Descontos em Academias / Práticas Esportivas;Parcerias educacionais com descontos em cursos;Plano de carreira.Local de TrabalhoNova São Paulo II | Av. João Carlos da Silva Borges, 1240 - Vila Cruzeiro, São Paulo - SP, 04726-002

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