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Outreach and Community Growth Officer at the Office of Innovation and Transformation

AUB6 open roles

Where
Lebanon
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Your applicationOpen nowOutreach and Community Growth Officer at the Office of Innovation and TransformationAUB · Lebanon

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. AUB postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted today

AUB median: 13 days open

The posting

Job Description

Job Title: Outreach and Community Growth Manager

Department: Office of Innovation and Transformation

Division: Talal and Madiha Zein AUB Innovation Park

Section: Community Management

Grade: Above Grade 12

Basic Functions: The Outreach and Community Growth Manager leads the growth, activation and stewardship of AUB iPark’s community and ecosystem network as a strategic institutional asset supporting startup growth, market access, investment, partnerships, financial sustainability, global reach and iPark’s positioning.

The Manager develops and executes outreach and ecosystem engagement plans aligned with iPark’s annual priorities and strategic goals; builds and maintains relationships across students, faculty, startups and alumni founders, investors, mentors, corporate and institutional partners, ecosystem organizations, consortiums and networks, experts, and service providers; and converts these relationships into tangible opportunities and value for startups and iPark programs.

The Manager originates and manages partnerships within delegated authority and executes and grows strategic relationships led by the Director; represents iPark externally; oversees community engagement quality, relationship-maintenance activities and community engagement events; and coordinates communications planning with MarCom. The Manager maintains ecosystem intelligence, identifies relevant market, industry, innovation, funding and revenue opportunities, ensures adherence to applicable AUB policies and approved institutional requirements, and continuously benchmarks and improves the function.

1. Duties Performed:

  • Develops and executes annual community growth, outreach and ecosystem engagement plans aligned with iPark’s strategy, operational roadmap, priorities, target markets and approved performance indicators.
  • Grows, activates and maintains iPark’s network across students, faculty, startups and alumni founders, investors, mentors, corporate and institutional partners, ecosystem organizations, consortiums, experts and service providers, with particular focus on AUB alumni and global Angel and VC communities.
  • Strengthens iPark’s positioning and visibility in priority local, regional and international ecosystems and represents iPark in relevant meetings, networks, consortiums, conferences, roadshows and ecosystem engagements.
  • Maintains strong, mutually valuable relationships with priority stakeholders through structured relationship plans, regular touchpoints, engagement activities and appropriate courtesy gifts within approved budgets and AUB policies; monitors relationship health and identifies gaps, emerging players and opportunities.
  • Originates, assesses, develops and manages ecosystem, corporate, institutional, revenue-generating, soft-landing and service-provider partnerships within delegated authority, including priority pathways in Cyprus, the EU, the GCC and other approved markets.
  • Supports the Director in strategic, institutional, high-value and international partnerships and drives their execution, activation, follow-through and ongoing relationship management as assigned.
  • Translates partnerships and relationships into tangible value for startups and programs, including access to expertise, capital, customers, markets, technology, talent and other resources; defines and monitors partnership scope, commitments, deliverables and performance indicators in the CRM.
  • Works closely with Programs and the Entrepreneur in Residence to understand startup needs and facilitates targeted connections to investors, mentors, corporate leaders, potential customers, experts, service providers, markets and ecosystem partners.
  • Builds and activates the AUB Angel Investor Network, iPark Investors Hub and broader Angel, VC, alumni mentor and expert networks; leads investor education and engagement activities, including masterclasses, meetups, deal rooms and roadshows.
  • Manages and develops the Skills Match Hub and related matching mechanisms, and coordinates with Programs to assign suitable lead mentors and subject-matter experts to startups.
  • Sources, assesses, onboards, activates, reviews and renews mentors, investors and business service providers; maintains a curated service-provider network and secures relevant credits, preferential rates, tools, memberships and other startup perks.
  • Plans and owns the annual community engagement calendar and the purpose, audience, quality, budget requirements and outcomes of iPark community events, coordinating with Operations on budgets, procurement and logistics.
  • Leads stakeholder targeting, invitations, hosting and engagement of VIPs, partners, investors, mentors, speakers and guests, and ensures systematic follow-up that converts relationships and leads into opportunities.
  • Works with MarCom on communications and outreach planning by defining target audiences, stakeholder priorities, objectives, timing and calls to action; MarCom retains responsibility for creative, content, digital channels, media relations and communications execution.
  • Monitors industry, market, investment, funding, technology and innovation trends; identifies funding, grant, challenge, corporate, market-access, soft-landing and revenue opportunities for iPark and its startups; and benchmarks leading practices across accelerators, innovation hubs and universities.
  • Maintains accurate stakeholder, partnership, mentor, investor, service-provider, event and opportunity information in iPark’s CRM, applies approved workflows and ensures timely follow-up, renewal and reporting.
  • Adheres to applicable AUB policies, procedures, delegated authorities and approval processes, and uses approved AUB and iPark agreements, MOUs and legal templates, ensuring commitments undergo required review and approval before signature.
  • Monitors the effectiveness of community growth, partnerships and ecosystem engagement against the Strategic Plan, Operational Roadmap and approved indicators, provides management with actionable insights, and continuously improves the function.
  • Performs other related duties as requested.

2. Work Contacts:

  • Frequent internal contact with the iPark Director, Programs, Entrepreneur in Residence, Operations, MarCom and relevant AUB and CITO administrative, legal, procurement and financial functions.
  • Frequent external contact with students, faculty, founders and alumni, investors, mentors, corporate executives, ecosystem organizations, consortiums, service providers, experts, universities, accelerators, funders and local, regional and international partners.
  • Represents AUB iPark externally within delegated authority and is expected to exercise sound judgment, discretion and professionalism.

3. Independence of Operation:

  • Reports directly to the Director of the Zein AUB iPark and works under general direction with a high degree of independence in community growth, stakeholder outreach, relationship development, partnership execution and ecosystem representation. Work is reviewed periodically against agreed plans and performance indicators.
  • May initiate, develop and manage partnerships and relationships within pre-agreed scope and delegated authority. Strategic, institutional, high-value, complex or strategically sensitive relationships are developed in coordination with the Director, with the incumbent driving execution and ongoing activation as assigned.
  • All agreements and institutional commitments are subject to applicable AUB authorization and approval requirements.

4. Supervisory Responsibility:

  • Provides functional supervision and work direction to Outreach and Community Growth support resources, including coordinators, Graduate Assistants, interns and student workers as assigned.
  • Coordinates cross-functional contributions from Programs, Operations, MarCom and other functions without assuming responsibility for their respective functional mandates.

5. Physical Effort:

Regular effort associated with an office-based professional position, with additional activity associated with events, exhibitions, roadshows and external engagements.

6. Work Conditions:

Operates in a dynamic and externally facing environment requiring flexibility for meetings, events and engagements outside regular working hours when necessary. Local, regional and international travel is required based on iPark priorities and activities. The incumbent must demonstrate strong professional presence and the ability to represent AUB iPark credibly with senior executives, investors, partners, founders, academic and institutional stakeholders, and international audiences.

7. Minimum Requirements:

  • Bachelor’s degree in Business Administration, Entrepreneurship, Innovation, International Relations, Management or another relevant discipline. A Master’s degree is preferred.
  • 5–7 years of relevant experience in ecosystem development, partnerships, business development, community building, investor relations, entrepreneurship, innovation or a related field, preferably within a startup, accelerator, investment organization, university innovation platform or comparable ecosystem.
  • Strong existing network across the entrepreneurial and investment ecosystem, with demonstrated success in building, activating and sustaining communities and professional relationships across founders, alumni, investors, mentors, corporates and institutional partners.
  • Solid business and investment background, with strong understanding of entrepreneurship, startup ecosystems, Angel and VC investment, investor engagement, funding mechanisms, business models and business-support environments.
  • Strong strategic thinking, stakeholder research, networking, negotiation, relationship-management and execution capabilities.
  • Strong project-management and organizational skills with the ability to manage multiple priorities and cross-functional initiatives.
  • Strong analytical ability to interpret ecosystem, industry, market and funding intelligence and translate it into relevant opportunities and actions.
  • Computer proficiency: experience using CRM, relationship-management and digital productivity tools (including MS Office) and using data to monitor performance and improve outcomes.
  • Languages: excellent written and verbal communication skills in English and Arabic; additional languages are an asset.
  • Sound judgment and discretion, with the ability to operate within institutional policies, delegated authorities and approval requirements.
  • Demonstrated professional presence and ability to represent an institution credibly with senior executives, investors, partners and international stakeholders.
  • Proactive, resourceful and accountable, with demonstrated curiosity, learning agility and commitment to continuous improvement.
  • Willingness and ability to travel locally, regionally and internationally and accommodate occasional work outside regular working hours.
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