The posting
The purpose of this classification is to plan, direct and oversee the operations and staff involved in conducting financial services and customer service for the Consolidated Government water utility. Reports to the Director. Works with employees, the public, real estate developers, attorneys, contractors, federal, state, and local officials to provide administrative support.
KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS
- Manages, directs, and evaluates assigned staff. Process employee concerns and problems. Directs work, counseling, disciplining, and completing employee performance appraisals
- Organizes, prioritizes, and assigns work. Prioritizes and schedules work activities in order to meet objectives. Ensures that subordinates have the proper resources needed to complete the assigned work. Monitors status of work in progress and inspects completed work. Consults with assigned staff to assist with complex/problem situations and provide technical expertise. Provides progress and activity reports to Director, Utilities, Consolidated Government administrators, and elected officials.
- Develops, plans, and implements long- and short-term strategic plans, goals, and objectives for asset management, accounting and billing, and customer service. Evaluates the performance and effectiveness of current services, programs, and systems in relation to growing needs of the Consolidated Government. Identifies and implements needed changes, modifications and/or enhancements.
- Develops, recommends, and implements policies and procedures for areas of assignment. Reviews efficiency and effectiveness of engineering operations, methods, processes, and procedures. Designs and implements new and revised policies and/or processes. Ensures activities in areas of assignment comply with established policies and standards.
- Develops and administers budget for areas of assignment. Forecasts funding needs for staffing, equipment, capital improvement projects, materials, and supplies. Monitors expenditures to ensure compliance with approved budget. Prepares and submits financial reports and documentation.
- Manages the preparation and maintenance of the operating and capital improvement budgets for the department. Coordinates budget preparation with division managers, answers questions/makes recommendations regarding budget process and requirements. Monitors expenditures to ensure compliance with approved budget. Reviews and distributes monthly budget reports.
- Directs and coordinates related financial activities. Coordinates the preparation for annual audits and Compliance Statement for inclusion into CAFR. Participates in capital improvement planning, maintains compliance with bond covenants and oversees debt service transactions. Coordinates the preparation of various statistical information and financial reports.
- Directs and oversees billing, customer service, meter services and related activities. Reviews system data and service reports. Provides guidance and support to subordinate managers and assures regulatory compliance. Assists with highly difficult customer service claims.
- Consults and communicates with Consolidated Government administrators, employees, outside agencies, contractors, customers, and other individuals to review operations and activities. Reviews and resolves problems, receives and gives advice and direction. Provides recommendations, attends and facilitates meetings. Provides information, reports, and documentation, as requested.
- As Required Performs other duties of a similar nature or level.
POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:
- Oversight/Supervision of Finance & Customer Service Division Personnel Performance
- Prioritize of workload throughout Division
- Applies engineering basic guidelines
- Reviews the latest Governmental regulations concerning water/sewer practices
- Overseeing Management of on-going project execution
- Assuring financial obligations are addressed project-wise
- Alerting Director of events affecting Departmental responsibilities
- Adheres to Motor Vehicle laws of Georgia, local ordinances of Augusta, Georgia, and the responsibility of adhering to policies of Augusta, Georgia which govern the use of its fleet vehicles and equipment
Required minimum qualifications:
Education: Bachelor’s degree in accounting, Finance or a related field required.
Experience: Five (5) years of progressively responsible experience in managing accounting and financial activities for a large department or government utility, to include lead or supervisory experience, and seven (7) years of experience in the field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Knowledge/Skills/Abilities:
- Considerable knowledge of principles and practices of civil engineering, public administration, municipal accounting, and budget procedures.
- Familiarity with asset management, accounting and billing, and customer service.
- Mastery of interpreting local, state, and federal codes, acts and policies, and grant availability concerning water and wastewater.
- Proficiency in management, supervision, and communication.
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
License:
- Possession of a valid driver’s license with good driving history. If state license is other than Georgia or South Carolina, applicant must obtain a license in Georgia or South Carolina within 30 days of employment.
- Must possess and maintain a valid licensure as a Certified Public Accountant.
Other:
This position requires staff call up in an emergency
Travel from office to other locations is required of this position
Performance Aptitude:
- Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.
- Human Interaction: Requires the ability to function in a director capacity for a major organizational unit requiring significant internal and external interaction.
- Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
- Verbal: Requires the ability to utilize synthesis data and information, as well as reference, descriptive, design, advisory, and consulting data and information as applicable
- Math: Requires the ability to apply advanced algebraic and/or calculus concepts, to include integration of related functions; ability to perform and interpret statistical calculations which include frequency distributions, reliability and validity of tests, correlation techniques, and factor analysis.
- Functional Reason: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.
- Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.
- Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
- Sensory Requirements: Some tasks require the ability to communicate orally.
- Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
