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Open nowPosted 123 days ago

Customer Service Representative

Automated Health Systems70 open roles

Where
Pittsburgh, PA, USA
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Your applicationOpen nowCustomer Service RepresentativeAutomated Health Systems · Pittsburgh, PA, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Automated Health Systems's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 123 days ago

The posting

Provider Representative

Location: Pittsburgh, PA

Automated Health Systems is seeking a Provider Representative to support provider enrollment activities and assist healthcare providers through inbound customer service and application processing.

Benefits

  • Health, dental, and vision insurance
  • 401(k)
  • Employee wellness program
  • Training and career growth opportunities

Responsibilities

  • Provide customer service to healthcare providers through inbound call support
  • Assist providers with enrollment, revalidation, and updates
  • Guide providers through online and paper enrollment applications
  • Review provider information for accuracy and completeness
  • Collect missing or incomplete documentation
  • Enter data and scan documentation as needed
  • Maintain security of electronic and paper provider records
  • Respond to provider inquiries regarding enrollment requirements
  • Document actions taken to resolve provider issues
  • Participate in training and quality improvement initiatives
  • Assist with assigned projects and related duties

Qualifications

  • Associate degree in Social or Behavioral Sciences or related field preferred, or equivalent experience
  • 2+ years of health or human services experience with customer contact required
  • Customer service experience preferred
  • Strong communication and computer skills
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and priorities
  • Ability to handle sensitive information with confidentiality
  • Bilingual skills are a plus

Automated Health Systems is an Equal Opportunity Employer.

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