The posting
Automated Health Systems, a dynamic healthcare management company, is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs.
In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.
Benefits
- Health / Dental / Vision insurance
- 401(k)
- Employee Wellness Program
- Comprehensive and ongoing training
- Strong company culture with career growth opportunities
Responsibilities
- Coordinate and oversee daily provider outreach and education activities
- Provide guidance, coaching, and support to Outreach and Education Analysts
- Develop and implement outreach plans to support provider engagement and program goals
- Conduct in-person and virtual training sessions for healthcare providers and stakeholders
- Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates
- Build and maintain positive relationships with providers, provider associations, and community stakeholders
- Coordinate outreach events, provider meetings, and informational presentations throughout Maryland
- Monitor outreach activities, track performance, and prepare reports for management
- Identify opportunities to improve provider communication, education, and engagement
- Collaborate with internal teams to support program requirements and operational goals
Qualifications
- Bachelor's degree in a related field preferred; equivalent professional experience considered
- 3+ years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment
- Previous supervisory, team lead, training, or staff mentoring experience preferred
- Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations
- Experience conducting training, presentations, or educational outreach activities
- Strong communication, organizational, and relationship-building skills
- Ability to work independently, coordinate multiple priorities, and support a team
- Strong computer skills, including Microsoft Office
- Ability and willingness to travel extensively Maryland
Automated Health Systems is an Equal Opportunity Employer.



