Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 hours ago

Enterprise Customer Success Manager

Aveni15 open roles

Where
United Kingdom
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEnterprise Customer Success ManagerAveni · United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Aveni's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Aveni postings stay open a median of 4 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.1%30 days
This job: posted 7 hours ago

Aveni median: 4 days open

The posting

Enterprise Customer Success Manager

We’re looking for an Enterprise Customer Success Manager to own some of our largest and most strategic relationships with UK wealth managers. You’ll be the client’s trusted advisor after the sale, making sure Aveni delivers measurable value across thousands of users, and leading renewals and growth.

Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. We’re using the latest in AI to automate and innovate, empowering businesses to achieve exceptional productivity and compliance outcomes.

ABOUT THE ROLE

You’ll take full post-sales ownership of a portfolio of enterprise accounts, each worth around £1m. You’ll be the go-to person for your clients, building relationships up to C-suite level, running quarterly business reviews and pulling in Implementation, Support, Product and our leadership team to drive progress.

This is a senior, visible role with a clear path towards Key Account Director or Customer Success leadership.

WHAT YOU’LL BE DOING

- Own customer outcomes: Build and run success plans that show measurable ROI from Aveni.

- Drive retention and growth: Lead renewals and find expansion opportunities across Aveni Assist and Aveni Detect.

- Build executive relationships: Become a strategic advisor to senior stakeholders in Operations, Compliance and the C-suite.

- Orchestrate Aveni: Bring in the right internal teams and leaders at the right time.

- Run QBRs: Deliver business reviews that tie outcomes to client goals.

- Drive adoption at scale: Use usage data to find gaps across thousands of users and act on them.

- Represent the customer: Bring the client voice into product decisions.

WHAT WE’RE LOOKING FOR

- B2B SaaS Experience: Customer success experience in B2B SaaS, managing several large enterprise accounts at once.

- Agile Environment: Scale-up or start-up experience (or proven success adapting from a large vendor to a smaller business).

- Commercial Track Record: A proven track record of renewing and expanding accounts while staying customer-centric.

- Leadership & Presence: Executive presence and confidence with senior stakeholders, combined with a genuine eagerness to learn.

- Mobility: Comfortable with regular travel to client sites.

NICE TO HAVE

- Experience with wealth management or wider financial services clients.

- B2B2C products where success meant adoption across thousands of end users.

- Experience working with AI or data-driven products.

BENEFITS

- Culture & Growth: A collaborative and innovative work environment with career growth opportunities.

- Time Off: 34 days holiday plus your birthday off (inclusive of bank holidays).

- Equity: Share options – we believe in shared success.

- Development: Skills development with continuous learning at our core.

- Flexibility: Remote and flexible working – remote, co-working spaces, or a mix of both.

- Health & Wellbeing: Life insurance, income protection, private health care, and a 24/7 employee assistance programme for emotional wellbeing.

- Perks & Pension: Freebies and discounts at a range of retailers, cycle to work scheme, and pension scheme (employer contribution matched up to 5%).

JOIN US IN MAKING A DIFFERENCE

At Aveni, we believe that diversity drives innovation. We’re committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. We know that some people only apply when they meet 100% of the requirements, but we’d like to hear from you anyway.

Apply now to join us on our mission to transform the financial services industry through AI.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Aveni's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Aveni's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Aveni's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.