Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 14 days ago

IT Support & Systems Administrator

Avidly Oy2 open roles

Where
Finland - Helsinki
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support & Systems AdministratorAvidly Oy · Finland - Helsinki

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Avidly Oy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 14 days ago

The posting

Työnkuva

Position Overview

We are seeking a tech-savvy IT Support & Systems Administrator based in Helsinki or Stockholm to join our lean and dynamic internal IT Operations team. This role combines hands-on frontline support with long-term systems administration, offering a structured environment to expand your technical capabilities across global infrastructure, networking, and cloud tools.

You do not need to be an expert in every area on day one. If you bring core strengths in end-user support, workstation troubleshooting, networking basics, Google Workspace, or a knack for automation, we will provide the platform and mentorship to develop the rest. You will start by delivering Tier 1/2 support to our global team while managing local and remote laptop logistics. Simultaneously, you will implement AI tools, support bots, and automated HubSpot workflows to streamline routine tasks—freeing your bandwidth to step up into Tier 2/3 troubleshooting, systems and network administration, MDM management, and ISO27001/SOC2 compliance operations.

Key Responsibilities

1. End-User Support & IT Logistics (Primary Focus)

  • Hands-on Support: Deliver friendly, responsive Tier 1/2 remote and local support across our global user base, troubleshooting workstations, network connectivity, software access, and hardware setups.
  • Support Automation: Test, deploy, and refine AI support bots, self-service wikis, and automated workflows to resolve routine support requests automatically.
  • Global Logistics: Prepare, configure, image, and ship laptops (primarily macOS with some Windows endpoints) and peripherals for team members across our global hubs.

2. Workstation Fleet & Cloud Administration

  • Fleet Management: Administer workstation deployment, patch updates, security policies, and asset tracking using modern MDM tools across our laptop fleet.
  • Google Workspace & Cloud Admin: Manage daily user accounts, groups, permissions, shared drives, and security settings within Google Workspace, while assisting with secondary Microsoft 365 tools in the environment.
  • Identity & Access Management: Configure and maintain single sign-on (SSO), multi-factor authentication (MFA), and automated user provisioning across corporate SaaS tools.

3. AI, HubSpot & IT Workflow Automation

  • HubSpot IT Operations: Participate in expanding our internal IT ticketing, asset management, and compliance workflows built directly inside HubSpot.
  • Workflow Automation: Streamline manual administrative tasks (account provisioning, offboarding, inventory updates) using cloud automation tools, Google Apps Script, Power Automate, or API integrations.

4. Infrastructure, Network & Security Operations (Growth Area)

  • Network & Infrastructure Operations: Apply and expand your network troubleshooting skills (Wi-Fi, firewalls, VPNs, cloud connectivity) while serving as an internal resource alongside external network partners.
  • Compliance & SOC2 Readiness: Support day-to-day operations for our ISO27001 certification and upcoming SOC2 audit readiness, monitoring fleet security baselines and collecting audit evidence.
  • Security Operations: Learn endpoint security best practices, patch management, and guided incident response protocols using established internal playbooks.

Odotamme sinulta

Bring your core strengths, and we will help you build the rest. We encourage applications from motivated junior to early-mid candidates who match several of the following areas:

  • Support Experience: 1 to 3 years of experience in IT support, helpdesk, or tech operations (or a strong technical academic background).
  • Workstation & OS: Practical hands-on experience supporting workstation hardware and operating systems (macOS and/or Windows).
  • Networking Fundamentals: Foundational understanding of core networking concepts (TCP/IP, Wi-Fi topology, VPNs, basic firewall management).
  • Cloud & Identity: Familiarity with Google Workspace or basic Microsoft 365 administration, along with awareness of identity systems (SSO/MFA).
  • AI & Automation Mindset: Genuine curiosity and enthusiasm for using AI tools (Gemini, ChatGPT, Copilot) and lightweight automation to streamline repetitive work.
  • Compliance Curiosity: A structured, detail-oriented mindset with an interest in learning enterprise compliance frameworks (ISO27001 and SOC2).
  • Languages: Professional working proficiency in English; Finnish or Swedish language skills are a helpful advantage for local office support.

Tarjoamme sinulle

  • Clear Career Trajectory: A structured path to transition from frontline support into systems administration, network management, automation engineering, and compliance operations.
  • Pioneering Tech Stack: Learn a unique, highly in-demand skillset by building out internal IT infrastructure and compliance directly inside HubSpot using AI workflows.
  • Flexible Work Culture: Hybrid setup from our Helsinki office, joining an international, supportive, and asynchronous team.
  • Benefits & Perks: Comprehensive Nordic health/wellness packages, lunch/wellness benefits, tech gear allowance, and support for technical certifications and training.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Avidly Oy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Avidly Oy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Avidly Oy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.