Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Client Success Manager

Axios HQ2 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Success ManagerAxios HQ · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Axios HQ's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Client Success Manager

1 big thing: We're looking for a Client Success Manager to join our growing Professional Services team.

Why it matters: Our Services business is growing 40% year over year, and a big part of delivering on that growth is making sure every client engagement runs smoothly and every cohort feels taken care of. This role is key to owning the day-to-day client experience across our standard training and consulting engagements, so our team can scale delivery without sacrificing quality.

The Client Success Manager will manage the client experience across a portfolio of standard Services engagements and help maintain the systems and skills that power our delivery.

Go deeper: In this role, you will make an impact to Axios HQ through the following responsibilities:

  • Own the end-to-end client experience across a portfolio of training and consulting engagements
  • Manage client-facing touchpoints—scheduling, kickoff calls, session logistics, and troubleshooting—to keep every cohort happy and on track
  • Serve as the primary point of contact for training clients, managing expectations and providing regular updates
  • Maintain and improve the day-to-day AI skills and tools that support delivery
  • Partner internally with sales and delivery teams to ensure seamless project execution
  • Manage and improve client feedback loops, including survey collection and reporting
  • Track project performance, analyze survey data, and share insights with stakeholders
  • Identify inefficiencies in current workflows and collaborate internally on process improvements

The details: Ideal candidates will embody an entrepreneurial spirit and passion for Axios HQ's mission and values - raise the bar, stay curious, be inclusive, always, and champion each other - and have the following skills/experience:

  • 4-6 years in project management and client-facing delivery
  • Comfort working with AI tools and automation to manage high-volume workloads efficiently
  • Strong communication and organizational skills
  • Ability to manage multiple concurrent client relationships (25-30) without letting details slip
  • Demonstrated interest in process improvement and operational efficiency
  • Experience with CRM or project tracking tools (e.g., HubSpot) a plus
  • Ability to work independently while partnering with senior team members for guidance

Don't forget:

  • Health insurance (options include 100% paid for individuals, 75% for families)
  • Base Range: $80,000-$100,000, depending on experience, skills and geographic location.
  • Fertility and family planning coverage
  • Primary caregiver 12-week paid parental leave
  • 401K, plus company match
  • Tele-mental health services
  • Generous vacation policy, plus company holidays
  • Monthly work-from-home stipend
  • Company equity
  • A commitment to an open, inclusive, and diverse work culture
  • Annual learning and development stipend

Equal Opportunity Employer Statement:

Axios HQ is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios HQ makes hiring decisions based solely on qualifications, merit, and business needs at the time.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Axios HQ's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Axios HQ's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Axios HQ's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.