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Open nowPosted 70 days ago

AI训练师负责人

bambulab/experienced383 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen nowAI训练师负责人bambulab/experienced · Shenzhen, Guangdong, Chinese Mainland
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  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 70 days ago

The posting

1. 负责AI训练师团队的日常管理、人员培养、绩效管控及工作统筹,带领团队高效推进各项AI训练及业务落地任务,打造交付能力强、贴合业务的专业团队,确保各项工作按时按质达成。 2. AI产品化落地:深度贴近业务场景,主导将业务知识、服务流程转化为AI可理解、可执行的标准SOP,负责AI agent及workflow的配置、调试与优化,推动AI能力在业务场景中规模化落地。 3. 自助服务体系优化:负责基于AI的自助故障排查系统(如智能问答机器人、故障诊断工具)的搭建、训练与迭代,分析用户声音及行为数据,持续优化AI表现,提升自助服务的准确率、覆盖率及自助解决率,助力用户快速解决产品使用相关问题及衍生服务需求。 4. 内部AI工具赋能:为服务团队提供AI工具支持,搭建并优化AI辅助系统(如智能工单分类、自动回复建议等),推动团队高效利用AI工具,提升内部工作质量与效率,辅助业务数据分析及知识沉淀。 5. 跨团队协作:重点对接研发团队,建立高效协作机制,精准传递业务需求,结合核心数据指标驱动AI产品迭代,从产品角度提升AI工具易用性,全面提高内外部用户满意度。

1. 本科及以上学历,人工智能、机电工程、计算机相关领域优先。 2. 3年以上AI训练、AI产品支持、智能客服/自助排障工具相关工作经验,1年以上团队管理经验,具备相关项目落地及团队管控案例。 3. 熟悉对话式AI、知识图谱等AI技术应用,理解AI训练逻辑(无需算法能力);能将业务知识转化为AI可执行SOP,熟练配置AI agent及workflow;具备基础数据分析能力,掌握SQL/Python者优先。 4. 交付能力强,目标感清晰;具备优秀跨团队沟通协调能力、数据及问题驱动思维,责任心强,有人员培养意识。 5. 智能硬件行业AI训练经验、主导过自助故障排查类AI产品落地者优先。

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