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Open nowPosted 83 days ago

服务运营-数据分析方向

bambulab/experienced381 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now服务运营-数据分析方向bambulab/experienced · Shenzhen, Guangdong, Chinese Mainland
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  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 83 days ago

The posting

1、围绕售后服务数据,完成指标体系的建设、看板搭建和日常管理,包括不限于:用户咨询、用户声音、备件运营、产品故障、维修策略等 2、追踪关键指标达成,设计数据运营方案,维护并迭代相关指标的分析和报警机制 3、识别异常和根因,产出有价值的分析洞察,推动跨部门改进闭环,协调内外部相关方持续提升用户体验 4、协同数据中台,推动数据工具在业务中的落地,包括指标目录、看板目录、AI问数等

必要条件 1、本科及以上学历,理工科背景优先; 2、2年以上数据岗位工作经验,具备指标体系设计能力; 3、熟练使用 SQL,能独立完成复杂查询、多表关联与数据加工; 4、熟悉至少一种数据可视化工具,能独立搭建和维护业务看板; 5、严谨细致,能够独立完成指标统计边界的梳理和定义。

加分项 1、有智能硬件、备件业务、产品故障分析的相关经验 2、能将数据结论有效转化为跨团队可执行的改进方案

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