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Open nowPosted 149 days ago

声誉管理经理（口碑与危机方向）

bambulab/experienced383 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now声誉管理经理（口碑与危机方向）bambulab/experienced · Shenzhen, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on bambulab/experienced's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. bambulab/experienced postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 149 days ago

bambulab/experienced median: 1 days open

The posting

1. 处理舆情与危机。面对重大复杂事件，牵头组织研判和跨部门协同，向团队及管理层提供清晰的事实梳理、风险判断和应对建议。 2. 前置经营重要的声誉议题。从用户反馈和公共讨论中，识别值得长期关注的问题，发现需要改进的环节，并策划可信、持续的沟通和传播策略，探索公关传播的可能性。 3. 帮助公司口碑工作做深做扎实。关注用户对公司和产品的讨论风向，指导一线同学优化与用户的沟通策略和具体内容。

1. 5 年及以上声誉管理、口碑维护、危机公关或相关工作经验；有消费硬件、互联网产品或制造业经验更好。 2. 主导处理过中大型舆情事件，知道如何快速核实事实、判断风险和成本、选择沟通方式，以及最终推动问题解决。 3. 熟悉当下互联网的讨论环境，对用户情绪和表达方式敏感，能把复杂问题转化成普通人愿意看、看得懂、也经得起追问的回应。 4. 具备跨部门沟通和推动能力，愿意深入产品与用户问题。

加分项： 有用户社区、创作者合作或长期公共议题建设经验。 处理过跨平台、跨国别的复杂舆情。

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