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Open nowPosted 51 days ago

资深海外社群运营策划(Reddit)

bambulab/experienced383 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now资深海外社群运营策划(Reddit)bambulab/experienced · Shenzhen, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 51 days ago

The posting

1. 以官方 Community Manager 身份深度运营 r/BambuLab 及相关子版块,主动参与用户讨论、回应反馈、维护社区健康氛围; 2. 实时监控 Reddit 平台的品牌舆情,识别潜在风险话题,对发酵中的负面事件进行快速研判并启动内部协调响应; 3. 作为用户与内部团队之间的桥梁,将社区反馈(产品吐槽、功能诉求、用户情绪)结构化整理并传递给产品、技术、公关等相关部门; 4. 策划并执行社区互动活动(如 AMA、产品发布讨论帖、用户征集等),提升社区活跃度与品牌好感度; 5. 建立并持续优化社区运营规范与危机响应流程,推动社区生态向更健康、更高质量的方向发展。

必要条件 1. 英语接近母语水平,有长期海外生活或留学背景,能自然融入英语社区语境; 2. 对 Reddit 平台有深度认知和真实使用经验,理解子版块文化、用户心理与社区规范; 3. 具备出色的英文写作能力,能在不同语境下(技术讨论、情绪安抚、危机回应)灵活切换表达风格; 4. 有品牌社群管理或在线社区运营经验,能独立处理用户投诉、负面评价及舆情升级情况; 5. 对消费电子、硬件科技或 Maker 文化有真实兴趣,能与用户建立真诚连接。

加分项 1. 有 3D 打印、智能硬件或科技品牌的社群运营经验; 2. 熟悉社媒监听工具(如 Brandwatch、Sprout Social 等); 3. 有参与或主导品牌危机公关响应的实际经验。

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