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Open nowPosted 37 days ago

Retail Team Member

bamfordcollection45 open roles

Where
London, United Kingdom
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Your applicationOpen nowRetail Team Memberbamfordcollection · London, United Kingdom

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. bamfordcollection postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 37 days ago

bamfordcollection median: 1 days open

The posting

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

As a Retail Team Member at Daylesford Organic, Brompton Cross you will be part of a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go.

Working on the retail floor, you will play a key role in delivering an exceptional customer experience, sharing your knowledge of our organic products and supporting the smooth day-to-day running of the store. Through thoughtful service and attention to detail, you’ll help bring Daylesford’s commitment to quality, sustainability and conscious living to life for every customer.

SALARY: £13.15 per hour plus tronc and paid weekly.

HOURS: 32 hours hours a week including weekends.

RESPONSIBILITIES

  • Deliver genuine, attentive customer service, welcoming customers, sharing product knowledge and offering thoughtful recommendations to create a memorable customer experience.
  • Maintain beautifully presented retail spaces, ensuring shelves, displays and back-of-house areas meet the highest standards of cleanliness, safety and organisation.
  • Replenish stock and manage product rotation, ensuring availability, freshness and quality at all times.
  • Confidently operate tills and process transactions accurately, including payments, returns and exchanges, in line with cash handling procedures.
  • Support visual merchandising through seasonal displays, promotions and storytelling that bring our products and brand values to life.
  • Live and breathe our purpose by supporting positive social and environmental change, contributing to our journey as a certified B Corp.
  • Inspire customers, suppliers and colleagues to live and work more consciously, helping create a lasting, positive impact.

SKILLS & EXPERIENCE REQUIRED

  • A genuine passion for food, organic produce, sustainability and the Daylesford Organic ethos.
  • Previous experience in retail, hospitality or customer-facing roles would be advantageous.
  • A strong commitment to delivering exceptional customer service and an elevated guest experience.
  • Excellent communication and interpersonal skills, with the ability to confidently engage with customers.
  • Good spoken English and a professional, presentable appearance reflecting the Daylesford brand.
  • A positive, friendly and team-focused attitude, with the ability to work collaboratively in a busy environment.
  • Strong attention to detail, particularly when handling fresh produce, stock presentation and merchandising.
  • Comfortable operating tills and handling transactions accurately.
  • A proactive and flexible approach, with a willingness to support across different areas of the farm shop when required.
  • An interest in artisan food, seasonal produce and quality retail products, with a willingness to learn about product provenance.
  • Ability to remain calm and organised during busy trading periods.

PERKS & BENEFITS

  • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
  • Local gym discounts
  • Padel Discount
  • Electric Car Scheme (subject to criteria)
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
  • Private Medical: We offer subsidised private medical insurance through Bupa.
  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
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