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Open nowPosted 25 hours ago

Casual Operations Lead

BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)10 open roles

Where
Vancouver Convention Centre, 1055 Canada Place, Vancouver, British Columbia, Canada
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Your applicationOpen nowCasual Operations LeadBC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre) · Vancouver Convention Centre, 1055 Canada Place, Vancouver, British Columbia, Canada

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  4. CV RocketApplied on BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)'s own form.

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The clock on this job

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9.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 25 hours ago

The posting

The Venue Operations team is hiring a Casual Operations Lead within our Security Operations Centre (SOC) at the Vancouver Convention Centre. Reporting to the Manager, Security Operations, the Operations Lead works closely with the Operations Managers and supports the oversight of the SOC department, a high-volume, 24/7/365 operations centre.   The Operations Lead will be responsible for executing operational and event delivery priorities such as operational levels, access control, signage, deliveries, shipping & receiving, public safety, and security as well as playing a critical role in emergency response and ensuring deployment of safety and security resources.   This position operates in a casual capacity based on vacation coverage and operational needs.   The hourly rate for this position starts at $30.40     WHAT YOU WILL DO:

Oversee the safety & security of the building and surrounding areas, including monitoring any suspicious or forbidden activities and deploying security and/or VPD as required. Provide support to the front line suppliers, Operations Managers, Operations Coordinators, Access Control Coordinators and Ambassadors in executing facility and event related activations. Ensure accuracy and compliance regarding access control, signage, deliveries, shipping & receiving, public safety, and security. Investigate incidents, write subsequent reports, and distribute reports accordingly. Play a critical role as Site Liaison in emergency response as support to the Incident Commander during emergency response including acting in a back-up capacity if required. Ensure operational levels are set including signage, access, lighting, elevators & escalators. Ensure back of house areas are kept clear, including coordinating with suppliers to have items removed from corridors. Ensure enforcement of safety regulations including emergency exiting pathways, implementing safety zones, enforcing maximum capacities, use of PPE, age regulations, and ensuring that clients & suppliers are familiar with the safety, security, and emergency measures. Monitor building integrity and condition including damage to fit and finish, operation of doors and hardware, exterior surface damage, and pest infestations and reporting via Facility Services Request.

    WHAT YOU WILL BRING:

Post-secondary certificate or diploma in security and/or event operations is preferred. Valid BC Security Worker License with a Security Guard license type is an asset. Completion of Incident Command Levels 100 and 200 or equivalent is an asset. 3-5 years of event industry, venue operations, public safety and emergency response is preferred. Sound working knowledge of a wide variety of standard software applications including Ungerboeck (EBMS), Microsoft Office Programs, iPads, iPhones, and cloud-based software. Basic knowledge of the event industry, venue operations, and procedures across multiple departments and buildings at VCC.

  HOW TO APPLY: To be considered for this position, please submit your resume and cover letter by clicking on the ‘Apply Now’ button below before 5pm, Tuesday Ocotber 20, 2026. Please ensure you advise your direct manager regarding your application as they will be consulted during the recruitment process.    

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