Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 days ago

Assistant Director, Board Services

BC Pensions6 open roles

Pay
$108,500 – $144,300 a year
Where
Victoria, BC, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssistant Director, Board ServicesBC Pensions · Victoria, BC, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on BC Pensions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 11 days ago

The posting

Job Description

Salary Range: $108,500.18 to $144,300.18 per annum

Union/Excluded: Excluded

Security Screening: Required

Job Type: Regular full time

Additional Info: An eligibility list to fill future vacancies may be established.

We are seeking an Assistant Director, Board Services to join our team in VICTORIA, British Columbia, Canada.

The Assistant Director is a strategic operational leader who ensures the delivery of high‑quality, trusted services to pension plan boards and senior partners. Working closely with the Director, this role oversees branch operations, strengthens planning and execution discipline, and establishes clear standards, metrics, and controls to support consistent, timely, and high‑quality outcomes. The Assistant Director leads and develops high‑performing teams through clear expectations, coaching, and accountability, while mentoring disciplined, risk‑aware project delivery. The ideal candidate is a collaborative, people‑centered leader with strong operational judgment who excels at translating strategy into predictable results and an exceptional client experience.

Hybrid Work Model

This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on-campus and part of the time off-campus. The requirement for on-campus presence is a minimum of 40% of your schedule in a month.

Additional requirements are determined by the role functions and operational needs of each business area.

Responsibilities

  • Lead and develop high‑performing teams through clear expectations, coaching, feedback, and active performance management, building strong capability in project delivery, relationship management, and operational excellence.
  • Foster an outcomes‑focused culture of accountability, continuous improvement, and shared success by setting measurable goals, monitoring performance, and reinforcing standards.
  • Oversee day‑to‑day branch operations supporting pension plan boards and trustee‑facing activities, ensuring consistent, reliable, and high‑quality service delivery.
  • Establish and maintain delivery discipline, quality controls, and the Material Approval Process to ensure all board and committee materials meet standards for accuracy, clarity, and readiness.
  • Lead operational‑excellence initiatives and continuously improve processes, tools, and workflows to enhance efficiency, scalability, and value delivery.
  • Develop and refine the operating model, service expectations, and engagement rhythms that guide effective relationship management with plan boards and their offices.
  • Provide leadership in project management and change, enabling disciplined planning, risk‑informed decision‑making, and effective cross‑functional collaboration.
  • Lead branch business planning, performance measurement, and financial stewardship, using data and insights to monitor operational health and support strategic objectives.

Qualifications

Must have

  • Degree in Business Administration, Public Administration, Political Science or a related field.
  • Five years of progressive experience in operations, service delivery, governance support or program/project delivery in a complex environment and must include the following:Experience leading multi-disciplinary teams including performance management, coaching and development. Experience leading and coaching multi-disciplinary teams in the development and implementation of a diverse range of projects. Experience with operational planning, quality standards/controls and delivery performance. Experience developing and using performance measures/metrics, reporting, and action planning to improve outcomes. Experience leading process improvement and operational excellence initiatives (standardization, quality assurance, workflow redesign, continuous improvement) Experience managing or supporting budgets/resource planning (forecasting, monitoring, resourcing decisions). Experience supporting or advising senior leaders/boards/committees (or equivalent high-stakes governance environments) where materials must be accurate, timely, and decision-ready. An equivalent combination of education, training and relevant experience may be considered.

Nice to have

  • Formal training/certification in one of the following: Project/Program Management, Lean/Process Improvement or Board Governance is preferred.
  • Experience leading the successful delivery of projects or a program; those with a focus on board-level client service or governance is preferred.

Knowledge, Skills and Abilities

  • Demonstrated leadership skills with proven ability to introduce innovation and influence others and work in a changing environment
  • Demonstrated ability to work calmly under pressure while exercising tact, diplomacy and excellent judgment
  • Strong communicator with excellent, proven interpersonal, presentation and writing skills
  • Proven ability to apply project management expertise, including the application of technologies capable of presenting information in creative, clear and simple formats
  • A track record for developing creative and strategically sound solutions in a changing environment and demonstrating excellent judgment
  • Recognized ability to monitor, analyze and respond to external issues
  • Demonstrated client relationship management skills with a track record for identifying and analyzing critical issues and meeting client expectations
  • General working knowledge of public sector pension plans, pension administration and board/committee operating environments is an asset; pension plan regulation, e.g. Income Tax Act and Pension Benefits Standards Act.

Application requirements

Cover letter: Required.

Resume: A resume is required as part of your application. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relate to the job requirements.

Applications will be accepted until 11:59 pm PST on the closing date. Late applications will not be considered.

Diversity & Inclusion

BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at [email protected].

Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at [email protected].

About Us

BC Pension Corporation is one of the largest professional pension service providers in Canada. We serve over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees.

One in eight BC citizens is a member of one of the five pension plans we serve.

Services include providing plan information to members and employers, managing contributions and member records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.

The Board Services Branch provides the plan boards and corporate board with superior service that is reflective of our strategic goal to be a trusted advisor in plan design and pension services. The branch coordinates and links together activities undertaken throughout the corporation so they are presented to the plan boards and corporate board at the right time, with the right context and in the most optimal way. In the presentation and delivery of all our interactions with the plan boards and corporate board we seek to build confidence and gain trust. The branch coordinates board issues, prepares, reviews and support the preparation of materials and presentation from across the corporation. The branch works with other branches and external advisers to ensure high quality, accurate and superior service is delivered to the plan boards and corporate board.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against BC Pensions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on BC Pensions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    BC Pensions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.