The posting
Pay Range:
$58,800.00 - $88,200.00
Please email [email protected] if you are a candidate seeking a reasonable accommodation for the application and/or interview process.
At BCBSRI, our greatest resource is our people.
We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.
We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.
Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.
Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.
We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.
Why this job matters:
Oversee internal privacy procedures and respond to reports of potential privacy violations. Investigate possible privacy incidents. Coordinate investigations with key internal personnel, third-party vendors, and customers. Ensure compliance with governing data privacy regulations (HIPAA, RI Identity Theft Protection Act of 2015, etc.)
What you will do:
- Respond to and fulfill requests and alerts related to the privacy office function, including but not limited to:
o House Data Requests
o Power of Attorney Requests
o Data loss prevention alerts
o Enhanced Vendor Oversight queries
o External Data Disclosure requests
- Investigate and resolve complex privacy violations.
- Collaborate with internal areas as necessary to resolve complaints.
- Maintain appropriate documentation and track incidents and complaints.
- Respond to associate inquiries about privacy policies, procedures, and requirements.
- Plan and collaborate with corporate compliance to conduct company-wide privacy training, awareness, and education programs.
- Conduct training for associates; develop and deliver other internal trainings as necessary.
- Collaborate with Legal and IT departments in order to identify personal data risks and to establish procedures to eliminate these risks.
- Collaborate with Information Security staff for any cross-functional privacy and information security incidents that may arise.
- Perform other duties as assigned.
What you need to succeed:
- Equivalent combination of education and experience
- Knowledge of state and federal confidentiality, privacy and security laws and regulations, including but not limited to HIPAA and the Rhode Island Confidentiality of Health Care Communications and Information Act
- Knowledge of compliance and ethics principles
- Ability to interpret and understand federal and state health insurance regulations
- Ability to perform root cause analysis
- Ability to create and monitor corrective action plans
- Ability to interpret regulatory requirements and translate into business requirements
- Strategic and critical thinking skills
- Strong analytical skills
- Strong business acumen and political savvy
- Strong negotiation skills
- Strong written and verbal communication skills
- Strong problem-solving skills
- Ability to work effectively with a wide variety of people in individual and group settings
- Strong organizing skills, with the ability to prioritize and respond to shifting deadlines
- Strong time management skills
- Ability to manage diverse and deadline-oriented workflow
The extras:
- Bachelor’s degree in Business Administration, Health Care Administration or related field; or an equivalent combination of education and experience
- One to three years in health care regulatory compliance activities
- Certified Information Privacy Professional (CIPP) or Certified Information Privacy Manager (CIPM) designation
Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:
- In-office: onsite 5 days per week
- Hybrid: onsite 2-4 days per week
- Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.
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