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Open nowPosted 5 hours ago

Client Success Manager

BEON.tech

Where
Buenos Aires, Argentina
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Your applicationOpen nowClient Success ManagerBEON.tech · Buenos Aires, Argentina
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on BEON.tech's own form.

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 5 hours ago

The posting

En BEON.tech, empresa certificada como GPTW, buscamos un/a Client Success Manager para sumarse al equipo. En BEON.tech conectamos a los mejores desarrolladores de LATAM con empresas disruptivas e innovadoras de U.S.

Responsabilidades principales

  • Gestionar la relación integral con clientes, actuando como principal punto de contacto y partner estratégico durante todo el ciclo de la cuenta.
  • Comprender en profundidad los objetivos del negocio del cliente y traducirlos en necesidades técnicas claras para los equipos de desarrollo.
  • Facilitar la comunicación entre clientes y equipos técnicos internos, asegurando una correcta coordinación en la asignación de recursos, definiciones de prioridades y gestión de cambios.
  • Detectar de forma temprana riesgos vinculados a la relación o a la operación de las cuentas, proponiendo e implementando planes de mitigación que aseguren la continuidad del servicio.
  • Gestionar situaciones de conflicto o desviaciones en expectativas técnicas o comerciales, promoviendo soluciones alineadas a los objetivos tanto del cliente como de BEON.
  • Realizar seguimiento constante de métricas de servicio (performance de los equipos, feedback del cliente, niveles de satisfacción y retención).

Requirements

  • Nivel avanzado de inglés (excluyente).
  • Habilidades de liderazgo y organización.
  • Experiencia mínima de 3 años en roles relacionados con account management, customer success o gestión de cuentas en empresas de desarrollo de software o servicios IT.
  • Excelente manejo de stakeholders.
  • Experiencia en la industria del desarrollo de software.
  • Disponibilidad para trabajar full time de forma híbrida en nuestras oficinas en Villa Crespo, CABA.

Benefits

  • Cobertura médica OSDE 210.
  • Clases de inglés y portugués.
  • Reintegro de cuota de gimnasio: elegí el gimnasio que te guste y BEON te reintegra la cuota.
  • Masajes in company con la ONG En Buenas Manos.
  • Sesiones de reflexología in company.
  • Almuerzo a cargo de la empresa.
  • Modalidad de trabajo: hibrido.
  • Afters, actividades y mucho más!
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    The review screen in CV Rocket: how each CV was read, round by round.
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