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Open nowPosted 11 days ago

Medewerker Service & Support

Bidfood71 open roles

Pay
€2,750 – €2,964 a month
Where
Nieuwegein, Utrecht, Nederland
Work mode
On site
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Your applicationOpen nowMedewerker Service & SupportBidfood · Nieuwegein, Utrecht, Nederland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bidfood's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Bidfood postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 11 days ago

Bidfood median: 6 days open

The posting

Meteen duidelijk

Als Medewerker Service & Support ben jij het vaste aanspreekpunt voor onze klanten en collega's via telefoon, chat, WhatsApp en e-mail. Je pakt vragen en klachten vlot op en lost zo'n 95% van de situaties helemaal zelfstandig op.

Wat levert het jou op?

  • Salaris: € 2.750 tot € 2.965 bruto per maand op basis van 40 uur (inschaling op basis van jouw kennis en ervaring).
  • Contract: Contract voor bepaalde tijd met uitzicht op een vast dienstverband.
  • Reiskostenvergoeding: € 0,23 per km (bij 10 t/m 25 km enkele reis).
  • Lekkere extra's: Personeelskorting op je favoriete Bidfood-producten én elke dag een gezonde, gratis lunch op kantoor.
  • Georganiseerde uitjes: Bezoek horecabeurzen, feest mee op het Horecafeest van het jaar en geniet van gezellige teamevents.
  • Volop ontwikkeling: Onbeperkt leren met 100+ trainingen via GoodHabitz, alles leren over food/non-food én groeien met coaching van collega's.

Dit ga je doen

Als Medewerker Service & Support ben jij hét aanspreekpunt voor onze klanten én leveranciers via telefoon, e-mail, WhatsApp en de livechat:

  • Klanten & leveranciers helpen via alle kanalen (telefonisch, digitaal en soms in het Engels).
  • Bestellingen controleren en verwerken.
  • Problemen oplossen door snel te schakelen met afdelingen zoals Logistiek en Sales.
  • Klanten persoonlijk ontvangen bij ons afhaalpunt.
  • Informatie verwerken in het systeem, zodat iedereen altijd op de hoogte is van eerdere gesprekken.

Dit breng jij mee

  • Werk- en denkniveau: Minimaal MBO 4.
  • Ervaring: Ervaring in de klantenservice of een soortgelijke functie.
  • Beschikbaarheid: Je bent bij voorkeur 40 uur per week inzetbaar en bereid om 2 keer per maand op zaterdag en per week 1x avonddienst te draaien.
  • Vaardigheden: Een echte multitasker, stressbestendig, communicatief sterk en snel in denken en handelen.
  • Talen: Uitstekende beheersing van het Nederlands (mondeling en schriftelijk).
  • Pluspunt: Affiniteit met de horeca is een pre!
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
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Why it works

3×

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The numbers game

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By hand5–10
With CV Rocket100
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