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Open nowPosted 60 days ago

Relationship Manager: Forex

Bidvest Bank8 open roles

Where
Johannesburg, South Africa
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Your applicationOpen nowRelationship Manager: ForexBidvest Bank · Johannesburg, South Africa
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The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. Bidvest Bank postings stay open a median of 2 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.7%14 days
  5. 33.9%30 days
This job: posted 60 days ago

Bidvest Bank median: 2 days open

The posting

Primary Purpose

The role is responsible for retaining and growing a portfolio of high-value foreign exchange clients by delivering specialist foreign exchange solutions, exceptional client service, and strategic financial guidance. The role focuses on driving non-interest revenue growth through the acquisition of new-to-bank forex customers, deepening existing client relationships, and identifying opportunities to cross-sell the Bank's products and services aligned to clients' business and banking needs.

Minimum Requirements

Qualifications

  • National Diploma – Finance/Certificate in Banking
  • RE5

Experience

  • 3 - 5 years previous experience in same or similar role within the financial services industry.

Competencies

  • Ability to develop and execute sales strategies to achieve revenue, retain clients and portfolio growth targets
  • In-depth understanding of foreign exchange products, international payments, foreign currency accounts, FX market, Treasury and cross-border banking solutions
  • Building, managing, and retaining high-value client relationships
  • Understanding of financial statements, compliance, cash flow, business operations, and industry dynamics
  • New client acquisition, pipeline management, and opportunity identification.
  • Knowledge of Exchange Control Regulations, SARB requirements, FICA, AML, sanctions screening, and applicable banking legislation.
  • Ability to analyse portfolio performance, revenue trends, client activity, and sales performance
  • Ability to assess client requirements and structure suitable forex solutions
  • Ability to identify, mitigate, and escalate risks appropriately
  • Ability to identify, mitigate, and escalate risks appropriately
  • Understanding of credit principles and risk considerations
  • Ability to leverage technology to improve client experience and operational efficiency
  • Negotiation and deal structuring skills
  • Leadership, coaching and mentoring capability

Key Responsibilities

  • Achieve NIR targets
  • Grow wallet share and FX turnover and revenue
  • Drive cross-sell opportunities to grow portfolio revenue
  • Acquire new to bank foreign exchange clients and other revenue streams
  • Retain and grow customer portfolio
  • Collaborate effectively with internal and external stakeholders
  • Network externally to identify new business opportunities and secure lead flow
  • Ensure the receipt and capturing of customer information accurately during the account origination process
  • Ensure client onboarding is aligned to internal processes i.e. compliance, credit, internal stakeholder engagement etc.
  • Ensure accurate capturing, updates and amendments of customer information
  • Perform KYC verification throughout customer lifecycle
  • Assist with SARB related matters and manage applications
  • Follow up with all parties to ensure that queries are resolved
  • Maintain CRM updates
  • Prepare required reports
  • Track and report on pipeline performance and portfolio growth

This position is advertised in line with our commitment to Employment Equity.

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