Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 102 days ago

Front Office Manager-Candlewood Suites Hattiesburg, MS

Blue Sky Hospitality Solutions133 open roles

Where
Hattiesburg, Mississippi, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFront Office Manager-Candlewood Suites Hattiesburg, MSBlue Sky Hospitality Solutions · Hattiesburg, Mississippi, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Blue Sky Hospitality Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 102 days ago

The posting

Front Office Manager – Candlewood Suites

Job Summary

The Front Office Manager ensures exceptional guest service standards during all points of contact, including arrival, departure, and in-house experiences. This role oversees front desk operations through effective training, staffing, supervision, and supply management while proactively monitoring guest service scores, feedback, and brand compliance.

Experience & Qualifications

  • Minimum 2 years of front desk leadership experience.
  • Hyatt systems experience preferred (Opera, Colleague Advantage).
  • High school diploma or equivalent required; Associate’s degree or higher preferred.
  • Proficiency in PMS systems, computer literacy, and financial management.
  • Strong knowledge of loyalty programs, cash/credit handling, and hospitality law.
  • Excellent communication skills, both written and verbal, with the ability to manage conflict with patience, tact, and diplomacy.
  • General knowledge of local attractions and transportation.

Core Responsibilities

People & Training

  • Foster a positive work environment that supports growth and development for all team members.
  • Provide hands-on training and ensure all employees complete brand-required certifications.
  • Encourage cross-training across hotel departments for full operational understanding.
  • Promote a culture of respect, teamwork, and professional growth.

Guest Service & Communication

  • Ensure seamless communication and follow-up on guest needs, VIP upgrades, and group arrivals.
  • Monitor guest feedback (SALT, surveys, reviews) and ensure timely follow-up per brand guidelines.
  • Maintain lobby, PBX, and front office areas at all times in alignment with cleanliness and presentation standards.
  • Deliver service levels that meet or exceed brand averages, targeting continuous improvement.

Operations & Financial Controls

  • Manage departmental expenses and labor within forecasted budgets; control overtime.
  • Implement resource allocation plans and monitor labor reports for efficiency.
  • Contribute to revenue maximization through upselling, loyalty enrollments, and sell-out efficiency.
  • Support QA inspections, brand audits, and ensure compliance with all brand and franchise standards.

Safety & Compliance

  • Certify team members in required safety procedures and emergency protocols (CPR, evacuation, fire panel, shut-off valves, etc.).
  • Conduct regular safety checks, including shuttle operations.
  • Ensure compliance with federal, state, and local employment and workplace safety laws.

Leadership & Administration

  • Act as Manager on Duty as scheduled.
  • Interview, hire, train, coach, evaluate, and discipline front office staff.
  • Conduct performance reviews in a timely manner.
  • Prepare forecasts, reports, and assist in budget development.
  • Coordinate with other hotel departments to ensure smooth operations and guest satisfaction.
  • Maintain AAA and brand quality standards.

Physical Demands & Work Environment

  • Ability to stand and walk for extended periods (75%+ of shift).
  • Some lifting may be required.
  • Flexibility to work varying schedules, including nights, weekends, and holidays based on business needs.
  • Attendance at scheduled meetings and training sessions is required.

Other Requirements

  • Ability to make quick, sound business decisions with good judgment.
  • Strong organizational skills and ability to prioritize in a fast-paced environment.
  • Demonstrated ability to build strong relationships with guests, employees, and sales teams.
  • Commitment to maintaining brand reputation and guest satisfaction at the highest level.

Equal Opportunity Statement

Blue Sky Hospitality Solutions is an Equal Opportunity Employer. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

Acknowledgment

I have reviewed and understand the responsibilities and requirements outlined above. I accept and agree to perform the duties of this position.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Blue Sky Hospitality Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Blue Sky Hospitality Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Blue Sky Hospitality Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.