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Open nowPosted 605 days ago

Operations Business Unit Manager | Banking

Boeva Consulting6 open roles

Where
Porto, Portugal
Work mode
Hybrid
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Your applicationOpen nowOperations Business Unit Manager | BankingBoeva Consulting · Porto, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boeva Consulting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 605 days ago

The posting

Operations Business Unit Manager, All Genders, Porto, Permanent Contract, Hybrid Work Model

WHO ARE WE?

We are a global player in the insurance and financial services industry, recognized for our innovation and leadership across more than 30 countries. Our Porto-based service platform is dedicated to supporting internal clients through a wide range of insurance-related operations and processes. With a team of 480+ professionals representing six working languages, we take pride in our multicultural identity, operational excellence, and strong collaborative spirit.

YOUR MISSION: DRIVE IMPACT, EMPOWER TEAMS, DELIVER EXCELLENCE

We're looking for a dynamic and experienced Operations Business Unit Manager to join our team in Porto and lead one of our key operational departments. This role offers the opportunity to oversee cross-functional teams, ensure operational performance, and support transformational initiatives, all while cultivating a thriving work culture.

WHAT YOU'LL BE DOING:

  • Champion the strategic roadmap of both our clients and internal service platform by guiding team leaders in execution and delivery.
  • Oversee operational activity performance, ensuring alignment with KPIs and service agreements.
  • Manage staffing needs including recruitment, resource allocation, scheduling, and capacity planning to meet business targets.
  • Inspire and guide your team toward high engagement, strong results, and shared goals.
  • Foster a supportive, inclusive work culture based on respect, well-being, and motivational leadership.
  • Lead change management efforts and drive continuous improvement initiatives with a focus on innovation and operational agility.
  • Monitor business risks, promote compliance, and ensure proactive issue resolution across the unit.

WHAT YOU BRING TO THE TABLE:

  • Master's degree or MBA with proven experience in team leadership and operational management in dynamic, fast-paced environments.
  • Strong knowledge of service delivery models, KPI tracking, and budget management.
  • Strategic thinker with the ability to anticipate and mitigate business risks.
  • Experience or knowledge of the automotive insurance industry is a strong asset.
  • Proficiency in both French (C1) and English (minimum B2); additional language skills are a plus.
  • Natural leader with excellent communication skills and the ability to influence across teams and functions.

WHAT WE OFFER:

  • Competitive salary package
  • Meal, child, and flexible benefit allowances
  • Comprehensive health coverage for you and your family (including life and travel insurance)
  • Hybrid work setup combining in-office collaboration and remote flexibility
  • Ongoing training, upskilling programs, and career mobility options locally and internationally
  • Modern workspace with creative zones, relaxation areas, and on-site doctor availability
  • Employee discounts, free language courses, and inclusive company events

OUR CULTURE & COMMITMENTS:

  • Diversity, Equity & Inclusion We're proud to foster an inclusive workplace where every individual is valued, regardless of age, gender, ethnicity, background, or orientation. Diversity is more than a policy; it's our strength.
  • Work-Life Balance We recognize the importance of personal time and promote healthy boundaries to ensure our team members can thrive both at work and in life.
  • Smart Working Our flexible work environment is based on mutual trust and empowers employees to work remotely when applicable, while staying connected and engaged.

If you are looking to make a real impact in a collaborative, forward-thinking environment, this is your chance. Submit your application today and take the next step in your career journey with us.

We look forward to meeting you!

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    The review screen in CV Rocket: how each CV was read, round by round.

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