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Open nowPosted 601 days ago

Remote Customer Service Role (German Speaker)

Boeva Consulting6 open roles

Pay
€18,427 a yearly
Where
Portugal
Work mode
Remote
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Your applicationOpen nowRemote Customer Service Role (German Speaker)Boeva Consulting · Portugal

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 601 days ago

The posting

🌟 Join a Global Automotive Leader – Customer Service Role (German Speaker)

Location: Remote (from Coimbra to the North of Continental Portugal) Office Base: Braga Start Date: 12 June 2025 Contract Type: Full-Time, Permanent

🚘 About the Role

Are you ready to take your career to the next level with one of the world's most renowned premium automotive brands? We're looking for passionate German-speaking Customer Service Specialists to join our dynamic support team. You'll play a key role in delivering top-tier service experiences to clients across Europe — all from the comfort of your home in northern Portugal.

🛠️ What You'll Do

  • Be the voice of a leading global car manufacturer (brand confidential), handling inbound calls, emails, and chats
  • Support customers with a range of topics from technical inquiries to general service support
  • Ensure customer satisfaction by delivering clear, empathetic, and solution-oriented assistance
  • Collaborate with internal departments to resolve complex cases
  • Work in a fast-paced, multilingual environment with the highest standards of quality

💬 Languages Required

  • German – C2 (native or near-native proficiency)
  • English – B2 (intermediate proficiency)

🕐 Schedule

  • Rotating Shifts: Monday to Sunday – 24/7 operation
  • 2 rotating days off per week
  • Full remote working model (after initial training if needed)
  • Flexibility is key — this role requires availability across different shifts, including nights and weekends

💰 Compensation & Benefits

  • Base Salary: €1,100/month (x14 months/year)
  • Complexity Bonus: €80/month (x11 months/year)
  • Position Bonus: €20/month
  • Meal Allowance: €7.23/day (net)
  • Private Health Insurance: Provided from day one (100% free after 6 months)
  • Full remote setup + career development opportunities with a global industry leader

🧭 Who You Are

  • Passionate about delivering exceptional customer service
  • Comfortable with working on a rotational shift schedule
  • Have previous experience in customer support (preferably in the automotive, tech, or mobility sector)
  • Tech-savvy and quick to learn new tools and platforms
  • Thrive in a remote, multicultural environment

🔎 Hiring Process

  1. Application Review
  2. Language Assessment (German and English)
  3. 1–2 Client Interviews (in German)

✅ Why Apply?

  • Be part of a prestigious international project
  • Enjoy the stability and benefits of a long-term contract
  • Work from home with a supportive, friendly team
  • Grow your career in customer service with real development pathways

📩 Ready to accelerate your career? Apply now and become part of something exceptional.

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