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Open nowPosted 5 hours agoWe saw it 11 min after it went up

Project & Service Delivery Lead, Enterprise Applications & Managed Services

Bosch Group5,070 open roles

Where
bengaluru, India
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Your applicationOpen nowProject & Service Delivery Lead, Enterprise Applications & Managed ServicesBosch Group · bengaluru, India
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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Bosch Group postings stay open a median of 26 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 5 hours ago

Bosch Group median: 26 days open

The posting

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :

We are seeking an experienced Project & Service Delivery Lead to manage a business-critical enterprise application managed-services engagement covering SAP, IBM, HCL, Java/Spring, Microsoft technologies and supporting infrastructure.

The role will be responsible for overall project governance, service delivery, SLA management, multidisciplinary team coordination, application change delivery, cybersecurity remediation, disaster recovery readiness, OEM/vendor coordination and stakeholder management.

Key Roles & Responsibilities

Project & Service Delivery

  • Lead end-to-end project and managed-services delivery across enterprise applications and supporting platforms.
  • Establish delivery plans, governance mechanisms, operational reviews and management reporting.
  • Act as the primary coordination point between customer stakeholders, technical teams, OEMs and other service providers.
  • Track project/service risks, dependencies, escalations and corrective actions through closure.

SLA & Operations Governance

  • Drive SLA-based service delivery covering incidents, service availability, application health and operational performance.
  • Monitor critical incidents and ensure appropriate escalation, root-cause analysis and preventive actions.
  • Conduct periodic service reviews and provide delivery/SLA status reporting to stakeholders.

Team Leadership

  • Coordinate multidisciplinary teams across SAP ERP, IBM WebSphere/BAW/DB2/IAM, HCL DX/Connections/Leap, Java/Spring, Microsoft SSRS and infrastructure services.
  • Plan resource allocation, priorities, task ownership and technical dependencies.
  • Facilitate collaboration between application, database, infrastructure, security and business teams.

Change & Release Management

  • Govern application enhancements and Change Requests from requirement assessment through estimation, development, testing and production deployment.
  • Coordinate release planning, approvals, testing, documentation and production readiness.
  • Ensure changes are delivered through controlled change and release-management processes.

Security, Compliance & Business Continuity

  • Coordinate cybersecurity remediation, vulnerability and audit observations, patching and application/system security activities.
  • Oversee Disaster Recovery readiness, DR exercises and associated service-continuity activities.
  • Ensure operational and delivery activities comply with applicable customer security and governance requirements.

Stakeholder & Vendor Management

  • Maintain effective communication with business, IT and management stakeholders.
  • Coordinate with technology OEMs/vendors including SAP, IBM, HCL, Microsoft and Red Hat for technical escalations and product support.
  • Present service performance, delivery progress, risks and key decisions during governance reviews.

Desired Experience & Competencies

  • Strong experience in Project Management, Service Delivery or Application Managed Services (AMS/FMS).
  • Experience managing large, heterogeneous enterprise application environments.
  • Working understanding of ITIL-based service management, incident/problem/change management and SLA governance.
  • Exposure to enterprise technologies such as SAP, IBM middleware/workflow, HCL platforms, Java/Spring, databases and Microsoft technologies.
  • Good understanding of cybersecurity, VAPT remediation, patching, audit compliance and Disaster Recovery.
  • Strong stakeholder management, vendor/OEM coordination, team leadership and escalation-management capabilities.
  • Excellent communication, governance, planning and management-reporting skills.

Qualifications

Educational qualification:

B.E./B.Tech., M.B.A preferred

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