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Open nowPosted 15 days ago

Front Desk Assistant

Boys & Girls Clubs of Greater Oxnard and Port Hueneme

Where
Oxnard, CA, United States
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Your applicationOpen nowFront Desk AssistantBoys & Girls Clubs of Greater Oxnard and Port Hueneme · Oxnard, CA, United States
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12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 15 days ago

The posting

PRIMARY FUNCTION:

The front desk operator is responsible for maintaining the front desk, providing quality customer service and ensuring the safety of Club members. Must be cooperative, friendly and able to create a harmonious environment.

KEY ROLES (Essential Job Responsibilities):

1. Operate and manage the Clubhouse front desk

  • Maintain the safety, security and appearance of the front desk
  • Greet, monitor and track all visitors
  • Supervise all equipment checkout and return
  • Answer all phone calls
  • Communicate and disperse information about upcoming events and activities to members and the public
  • Maintain supplies for facility and front desk
  • Recognize volunteers for their assistance daily

2. Maintain all membership and tracking systems of the Club

  • Work with unit directors to track membership for grant requirements
  • Track program and membership data for reports as needed for program support
  • Maintain all Club documents and filing system
  • Be responsible for membership cards
  • Be responsible for following the proper protocols and procedures when taking payments and handling all currency

3. Supervision:

  • Assist with the implementation and enforcement of safety policies/procedures regarding participant safety, risk management, and building security.
  • Assist with the up-keep of Club maintenance and appearance.
  • Handle minor youth conflict as it occurs in programs.

4. Other Duties:

  • Abide by Club's policies, procedures, and federal and state laws
  • Attend board, staff and committee meetings, and other Club events
  • Wear uniform while working at or attending Club functions

RELATIONSHIPS:

Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel.

External: Maintains contact with external community groups, schools, members' parents and others to assist in resolving problems.

Requirements

SKILLS/KNOWLEDGE REQUIRED:

  • High school diploma / GED or currently enrolled in school with work permit (if minor)
  • Experience in working with children
  • Knowledge of youth development
  • Ability to motivate youth and manage behavior problems
  • Ability to deal with the general public
  • Ability to implement quality programs for youth
  • Ability to organize and supervise members in a safe environment
  • Mandatory CPR and First Aid Certifications (can obtain through Club)
  • Valid State Drivers License (recommended)

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

A majority of time will be spent sitting or standing. Moderate lifting will be required from time to time.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job

Benefits

  • $20.00-$21.00 per hour (Depending on Experience)
  • Pension Plan (after meeting eligibility criteria)
  • Paid Sick Time
  • Training & Development
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