The posting
Job Family Group:
Strategic Planning & Business Development Group
Job Description:
Work location
Chicago
Let me tell you about the role
We are seeking a highly analytical and results-driven EV Performance and Optimization Lead to join our EV Commercial Performance Team. This role will be instrumental in ensuring the commercial and operational performance of our EV charging assets by demonstrating data, insights, and continuous improvement strategies.
Reporting directly to the EV Network Pricing Manager, you will play a critical role in shaping data-led decisions, identifying performance trends, and delivering optimisation initiatives across our portfolio.
As the EV Performance & Asset Optimization Lead, you will be accountable for improving the performance and commercial value of bp pulse’s charging network across the United States. You will design and embed performance management routines, translate asset and operational data into clear action, and lead cross-functional improvement activity that strengthens charger performance, customer experience, and return on investment.
This role sits at the intersection of network development, operations, and commercial performance. You will help build a performance-first culture by establishing clear KPIs, identifying bottlenecks, holding internal and external collaborators accountable, and communicating our performance story across the business.
What you will deliver
- Design and implement robust performance management frameworks that align with the operational and commercial needs of the US network.
- Embed consistent performance monitoring and governance across the asset portfolio, including regular performance reviews, collaborator forums, and clear ownership for underperformance.
- Champion data-informed decision-making and continuous improvement by building standards, tools, and routines that elevate execution across internal teams and external service providers and partners.
- Identify and address performance bottlenecks across the charging network, including technical failures, asset downtime, maintenance delays, low utilisation, site profitability gaps, and cost-to-serve variance.
- Support Asset management team in prioritizing interventions based on customer impact, commercial value, and likelihood of sustained improvement.
- Build and maintain performance dashboards using tools such as Power BI, translating complex datasets into actionable insights for senior leaders.
- Lead root cause analysis and performance deep-dives into network performance or underperformance, advancing findings with clear actions and owners.
- Use historical performance data to forecast future outcomes and model asset strategies, evaluating trade-offs between cost, performance, safety, availability, and revenue protection.
- Monitor and support the performance of third-party operators (partners), supporting contract reviews with evidence-based assessments of delivery and compliance.
- Benchmark performance across regions, competitors, asset types, suppliers, and operators to identify internal guideline and external innovation that can be scaled across the network.
- Support Marketing, Network Optimization, and Business Development teams to develop customer acquisition strategies, channel growth strategies, and assess effectiveness.
- Support Site Acquisition teams in developing site selection strategies, governance, and investment strategy decisions.
What you will need to be successful
- Proven experience in asset performance, commercial operations, network optimization, reliability, commercial operations, or a related field.
- Excellent communication skills, with the ability to simplify complex performance trends and influence action at senior levels.
- Strong ability to translate operational, technical, and financial data into clear insights, decisions, and performance improvement plans.
- Experience defining and managing KPIs, SLAs, governance routines, performance thresholds, and corrective action plans.
- Demonstrated capability in root cause analysis, problem solving, and continuous improvement within a complex operational environment.
- Strong commercial competence, with the ability to connect asset performance, customer impact, cost-to-serve, gross margin, utilisation, and return on investment.
- Experience working with cross-functional teams, including engineering, operations, finance, commercial, HSSE, procurement, suppliers, and senior stakeholders.
- Advanced analytical capability, including experience with dashboards and data visualisation tools such as Power BI or similar platforms, SQL, and Python
- Knowledge of EV charging infrastructure, distributed energy assets, field maintenance, or high-availability customer-facing networks would be advantageous.
- Experience or interest in direct-current fast-charging, e-mobility, electrification, or transportation industries a plus
You will work with
You will interface daily with bp pulse’s Network Commercial Senior Manager, EV Network Pricing Manager, Commercial Performance and Operations Manager, Network Optimization Manager, Site Acquisition team, Product Teams, Business Development, Finance, and Data Analytics teams. You will act as a central commercial performance partner, helping connect strategic priorities with operational execution across bp pulse’s US EV charging network.
Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
How much do we pay (Base)? ($109,000 - $130,000 (Minimum & Maximum)) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select SPD Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select SPD.
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Select SPD.
As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select SPD
Travel Requirement:
No travel is expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Acquisitions and divestments, Acquisitions and divestments, Agreements and negotiations, Analytics, Commercial Acumen, Commercial Business Development, Communication, Contractual risk management, Data visualization and interpretation, Deal structuring, Decision Making, Developing and implementing strategy, Economic evaluation methodology, Economic modelling, Financial Analysis, Financial Modelling, Influencing, Investment appraisal, Joint Venture Structuring, Long Term Planning, Managing change, Market Analysis, Project and programme management, Risk Management, Sector, market, customer and competitor understanding {+ 2 more}
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
