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Open nowPosted 22 days ago

Digital Solutions Executive

buddhist-compassion-relief-tzu-chi-foundation-singapore16 open roles

Where
Elias Road, Singapore
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Your applicationOpen nowDigital Solutions Executivebuddhist-compassion-relief-tzu-chi-foundation-singapore · Elias Road, Singapore

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  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 22 days ago

The posting

Job Purpose –

Digital Solutions Executive in the Operational Affairs Section (OAS) of the Charity Development Department (CDD) plays a crucial role in optimizing workflows, providing valuable analytical insights, and managing digitalization projects. The key responsibilities include workflow enhancement, data analysis, and overseeing digital transformation initiatives.

Job Duties and Responsibilities –

  • Primary Duties and Responsibilities – Implementation and Maintenance of the Charity Management System
  • Evaluate and improve workflows by identifying and resolving bottlenecks to enhance efficiency and boost productivity.
  • Gather and analyse business requirements for the implementation and enhancement of new systems.
  • Develop detailed project schedules and ensure timely delivery of project milestones. (system review and enhancement)
  • Modify and configure basic workflows in the system (e.g., form routing, notifications) to ensure business requirements are met. (keep system up to date)
  • Identify system errors, report issues to the technical team, and follow up on resolutions to ensure user satisfaction.
  • Secondary Duties and Responsibilities - Data Analytics and Insight Generation
  • Conduct data analysis for case management, budget management, and charity services to generate actionable insights that support informed decision-making and continuous improvement.
  • Additional Responsibilities - Routine and Ad Hoc Operational Support
  • Provide operational support and undertake other duties as assigned by the supervisor.

Job Requirements –

  • Possess 2-3 years in system management, data analysis, or digitalization projects and relevant working experience.
  • Experience in VWO-related work is advantageous.
  • Possess strong skills and experience in system implementation, data management, and digitalization projects, including data migration, cleaning, deployment, project timeline development, UAT coordination, and IT system support and enhancement.
  • Excellent written and verbal communication skills to interact with stakeholders at all levels, provide clear instructions, and report on progress.
  • Proficiency in Power BI, including the ability to develop interactive reports and dashboards, create meaningful data visualizations, and support data-driven decision-making.
  • Soft Skills
  • Problem-solving skills, with the ability to apply structured methodologies to analyse issues, identify root causes, and develop effective solutions.
  • Demonstrate adaptability and change management capabilities to effectively support departmental initiatives, process improvements, and organizational transformation.
  • Self-directed learning mindset, with a proactive approach to acquiring new knowledge and skills.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional stakeholders.
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