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Open nowPosted 374 days ago

质量与洞察产品BP-国际化广告

ByteDance19,268 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now质量与洞察产品BP-国际化广告ByteDance · Shanghai, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 374 days ago

ByteDance median: 9 days open

The posting

1、与PM、RD团队紧密合作,共同制定国际商业化产品问题场景的问题排查SOP,SOP包括但不限于问题分类和归因定义、问题异常值定义、解决策略等,并根据产品迭代和客户反馈不断更新,并与TPS、QA确定落地机制,保障问题解决效率和质量; 2、与QA、TPS共同制定工单分级标准和处理流转机制,保障重点问题被高效解决; 3、通过数据下钻分析,结合问题归因,搭建诊断决策树,推动自动化排查工具和智能诊断能力的建设; 4、深入理解国际化广告产品及问题排查流程,把控问题定位和解决的全链路,分析影响问题处理效率的原因并提出优化建议,提升解决效率; 5、对所有工单归纳整理分析,识别高频产品问题,分析问题产生的根本原因并推动产研制定策略共同优化迭代,降低发生率; 6、与PM、RD建立定期对齐机制,参加对方的月会/季度会。

1、本科及以上学历,具备3年以上产品运营相关工作经验,统计学、数学、计算机相关专业加分; 2、创新意识强,逻辑清晰,具备较强的数据分析能力和项目推动能力、具备跨团队合作和项目管理经验; 3、自驱力强,具备较强的学习能力和一定抗压能力; 4、对体验类运营具有较高的热情,认可体验类运营的价值并愿意为之长期投入。

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