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Open nowPosted 51 days ago

客户增长运营 - 剪映CapCut

ByteDance19,268 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now客户增长运营 - 剪映CapCutByteDance · Shenzhen, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 51 days ago

ByteDance median: 9 days open

The posting

团队介绍:剪映CapCut团队成立七年,先后孵化了剪映、CapCut、醒图、Hypic、即梦、Dreamina、Pippit等产品,覆盖视频、图片、Al生成、视频营销等多领域,打造与AI结合的全球化产品矩阵。 我们的愿景是:激发想象力,成为全球领先的互动内容平台,创造独特的体验和价值。 我们期待你的加入,一同极致打磨用户体验,构建创意生态和商业化能力,定义AI与创作结合的无限可能,让内容互动更简单、更精彩!

1、负责即梦高价值用户及团队客户的增长运营,对所负责客户在平台的GMV、续费及付费增长结果负责; 2、建立重点客户分层及运营机制,通过主动触达、需求挖掘、方案推荐、权益运营等方式,推动客户提升使用深度、付费规模及续费率; 3、识别客户增购、升级、团队扩张等商业机会,推动会员、积分/Token、团队方案等产品的转化与扩单; 4、建立客户长期沟通渠道,持续获取客户对模型、产品、价格、权益及产品的反馈,并推动相关问题解决; 5、结合客户使用及消费数据,识别增长机会与流失风险,沉淀可复制的高价值客户增长策略。

1、本科及以上学历,3年以上客户增长运营工作经验; 2、具备较强的商业意识和结果导向,能够对客户GMV增长、扩单及续费承担结果责任; 3、具备较强的客户沟通和需求挖掘能力,能够建立并维护高价值客户关系; 4、具备较强的跨团队协同能力,能够推动产品、模型、运营等团队解决客户问题; 5、有AI创作工具、SaaS、创意工具或国际客户相关经验者优先。

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