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Open nowPosted 51 days ago

智能策略运营实习生 - 体验与服务

ByteDance19,198 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now智能策略运营实习生 - 体验与服务ByteDance · Beijing, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 51 days ago

ByteDance median: 2 days open

The posting

团队介绍:体验与服务部门是为用户的体验和服务负责。关心用户的诉求,通过智能化和人工能力,帮助用户解决问题;基于问题洞察,协同产品提升用户体验,促进业务长期发展。

日常实习:面向全体在校生,为符合岗位要求的同学提供为期3个月及以上的项目实践机会。

1、制定抖音智能服务策略,通过智能化手段,提升用户满意度、问题解决率等核心服务指标; 2、优化抖音AI客服产品,打磨多轮对话稳定性与准确性,解决大模型客服场景的幻觉问题; 3、推进大模型落地探索,深挖AI大模型在智能服务领域的应用,助力平台服务能力保持行业领先; 4、搭建全链路数据指标体系,实时监控数据异常,快速响应并推动问题闭环解决。

1、本科及以上学历在读,计算机、软件工程、人工智能等相关专业优先; 2、对大模型技术有热情,熟悉至少一款Agent开发平台(扣子、Dify、n8n均可); 3、具备扎实的数据分析能力,能从数据中挖掘问题、驱动业务优化; 4、逻辑思维清晰,擅长拆解复杂业务场景,执行力与责任心强。

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