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Open nowPosted 79 days ago

体验运营 - 体验与服务

ByteDance19,260 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now体验运营 - 体验与服务ByteDance · Beijing, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 27 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 79 days ago

ByteDance median: 27 days open

The posting

团队介绍:体验与服务部门是为用户的体验和服务负责。关心用户的诉求,通过智能化和人工能力,帮助用户解决问题;基于问题洞察,协同产品提升用户体验,促进业务长期发展。

1、参与用户体验运营工作,能够汇总分析用户体验问题,并整理成需求; 2、参与用户研究相关工作,协助完成问卷设计、邀约、访谈、记录、研究报告等相关工作; 3、维护用户服务数据,通过对数据的挖掘和研究讨论相关方案,协调团队项目落地; 4、负责客户服务项目/新业务承接,根据内容协调服务中心各团队,确保项目平稳执行,预防未知风险。

1、2027届获得本科及以上学历,专业不限; 2、有较强执行能力、沟通能力以及服务意识; 3、思维逻辑清晰,良好的自我学习能力和自我驱动能力,主动性责任心强; 4、能够熟练使用办公工具,了解常用办公软件; 5、热爱直播、熟悉直播产品者优先。

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