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Open nowPosted 290 days ago

后端开发实习生-客服平台

ByteDance19,258 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now后端开发实习生-客服平台ByteDance · Beijing, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 23 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 290 days ago

ByteDance median: 23 days open

The posting

ByteIntern:面向2027届毕业生(2026年9月-2027年8月期间毕业),为符合岗位要求的同学提供转正机会。 团队介绍:客服平台团队,负责字节跳动客服业务平台的设计研发工作,打造支撑抖音集团的客服中台,建设提供极致体验的多场景客服系统。让用户从抖音集团产品一站式解决问题,提升用户满意度,助力核心产品线保护用户留存。核心工作主要包括:1、引入AI技术,为海量级别端内用户打造智能客服产品,帮助用户更快解决问题,提升用户体验;2、为公司大量客服提供统一客服工作台、工具等能力,提升服务效率、降低服务成本;3、基于海量用户反馈,挖掘高价值建议,识别高风险问题,驱动业务改进,保障平台安全。

1、负责字节跳动全球客服业务平台的设计研发工作,深入业务,理解抽象,为用户提供智能化、高效的服务解决方案; 2、对不同周期和紧急程度的产品需求进行合理拆解实现; 3、进行相关产品的技术文档编写,方案设计; 4、学习研究业界先进技术,保持技术进步。

1、2027届本科及以上学历在读,计算机等相关专业优先; 2、熟悉Java/Golang/PHP/Python/C++等至少一门语言,Java、Golang、Python经验者优先; 3、熟悉常用的互联网技术,包括但不限于Linux系统及原理、MySQL、NoSQL、RPC、MQ、缓存技术、微服务架构等; 4、具有良好的编码和文档习惯,注重代码风格,熟悉基础设计模式和原则,能持续地关注和优化自己做的项目; 5、有较强的学习能力,有强烈的求知欲、好奇心和进取心,能及时关注和学习业界最新技术; 6、研究或参与过开源项目、参加过ACM或者其他类型的软件开发大赛、有相关实习经验或项目经验优先。

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