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Open nowPosted 318 days ago

体验监测运营-商业生态与安全

ByteDance19,268 open roles

Where
Chengdu, Sichuan, Chinese Mainland
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Your applicationOpen now体验监测运营-商业生态与安全ByteDance · Chengdu, Sichuan, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 318 days ago

ByteDance median: 9 days open

The posting

1、问题分析：负责NPS、ACR、客户满意度等客户主观体验指标的问题分析和定位，撰写详细的数据分析报告，提出有针对性的业务改进建议； 2、问题推进治理：根据调研分析结果，制定具体的业务优化方案，推动相关部门落实改进措施，跟踪改进效果； 3、平台化能力推进：能够协同产品、研发等团队搭建线上化的客户问题洞察->归因分析->流转治理等平台化能力的推进。

1、本科及以上学历，了解NPS等客户调研的逻辑，具备敏锐的客户洞察能力； 2、具备数据分析与归因能力，能够洞察问题本质，注重实证，讲求逻辑； 3、具备较强的学习、跨团队协调能力，自驱力强，有同理心、责任感和团队合作精神。

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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3×

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  • Which posting, which company, which city
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