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Open nowPosted 377 days ago

纠纷业务服务运营专家-抖音电商

ByteDance19,198 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now纠纷业务服务运营专家-抖音电商ByteDance · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 377 days ago

ByteDance median: 2 days open

The posting

1、抖音电商纠纷争议业务服务运营，对业务服务风险、服务质量、服务时效、服务成本负责； 2、负责抖音电商纠纷争议业务的服务流程和链路设计，如入口策略、流转策略、客户分层策略、服务资源分组策略等，简化用户问题解决链路和缩短问题处置时效； 3、以平台价值和买卖双方体验提升为目标，持续挖掘服务策略、服务流程、服务方案、服务工具产品中的不足之处并提出改进意见，与各业务部门沟通合作并通过机制和流程的搭建推动流程、方案、产品等的不断优化。

1、了解电商基本服务链路和流程，有纠纷仲裁业务经验优先； 2、具备较强的系统思考、逻辑分析、数据分析和项目管理能力，善于跨团队高效沟通协同，具备良好的落地执行力； 3、工作积极主动、具有团队协作的能力，有项目从0到1突破及冒险的精神，具备良好的团队合作意识。

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    The review screen in CV Rocket: how each CV was read, round by round.

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