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Open nowPosted 291 days ago

前端开发实习生-客服平台

ByteDance19,260 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now前端开发实习生-客服平台ByteDance · Shenzhen, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 27 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 291 days ago

ByteDance median: 27 days open

The posting

ByteIntern:面向2027届毕业生(2026年9月-2027年8月期间毕业),为符合岗位要求的同学提供转正机会。 团队介绍:客服平台团队,负责字节跳动客服业务平台的设计研发工作,打造支撑抖音集团的客服中台,建设提供极致体验的多场景客服系统。让用户从抖音集团产品一站式解决问题,提升用户满意度,助力核心产品线保护用户留存。核心工作主要包括:1、引入AI技术,为海量级别端内用户打造智能客服产品,帮助用户更快解决问题,提升用户体验;2、为公司大量客服提供统一客服工作台、工具等能力,提升服务效率、降低服务成本;3、基于海量用户反馈,挖掘高价值建议,识别高风险问题,驱动业务改进,保障平台安全。

1、基于从前端交互到后端架构的完整技术,实现客服平台相关产品的技术选型和开发工作; 2、通过技术手段,提升用户体验并满足高性能要求; 3、通用组件、类库编写,提升开发效率和质量; 4、基于跨端和全栈技术探索高效开发迭代模式。

1、2027届本科及以上学历在读,计算机、软件工程、人工智能等相关专业优先; 2、对前后端技术有广泛的好奇心,具备AI全栈的发展潜力,对AI兴趣浓厚,积极探索学习AI相关知识,熟练掌握AI工具提升编程效率; 3、热爱计算机科学和互联网技术,精通至少一门编程语言,包括但不仅限于:C/C++、Python、Go、Java、TypeScript、JavaScript; 4、有优秀的逻辑分析能力,能够对业务逻辑进行合理的抽象和拆分; 5、乐观积极主动,有技术追求和责任心,注重用户体验,能够帮助产品演进,高效推进项目和解决问题; 6、每周出勤至少4天,实习3个月及以上。

加分项: 1、对AI兴趣浓厚,熟练掌握AI工具提升编程效率、有实际的大模型/AI Agent使用、微调或推理优化经验; 2、有全栈经验或者对全栈感兴趣优先。

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