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Open nowPosted 83 days ago

用户研究专家-财经

ByteDance19,257 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now用户研究专家-财经ByteDance · Beijing, Chinese Mainland
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 16 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 83 days ago

ByteDance median: 16 days open

The posting

1、负责财经业务线用户研究工作,围绕支付、消费金融、保险等业务场景,识别用户需求、体验问题与业务机会; 2、根据业务目标拆解研究问题,独立设计并执行定性、定量研究方案,包括满意度监测、客群研究、问题归因、需求洞察与方案评估等; 3、结合访谈、问卷、可用性测试、数据分析等方法,形成结构化研究结论,为产品优化、运营策略与业务决策提供依据; 4、与产品、运营、风控、数据分析等团队协作,推动研究发现转化为可落地的优化方向,并跟进关键结论的应用效果; 5、根据项目需要管理外部调研供应商,明确研究目标、执行标准与交付要求,保障研究过程和结果质量。

1、本科及以上学历,统计学、社会学、心理学、市场营销、传播学、人类学等相关专业优先; 2、具备用户研究或市场研究相关经验(有满意度监测、客群研究、用户画像、需求洞察或方案评估等项目经验优先),能够独立承接研究需求、拆解业务问题、设计研究方案并输出清晰结论; 3、熟悉定性和定量研究方法,能够根据不同业务场景选择合适的方法,并对研究过程和结果负责; 4、具备数据理解和分析能力,能够结合用户反馈、业务数据和研究结果进行综合判断; 5、具备良好的业务理解、沟通协作和项目推进能力,能够与跨职能团队协作推动研究结论落地; 6、具备较好的逻辑思维、学习能力和自驱力,能够快速理解新业务并持续提升研究产出质量。

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