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Open nowPosted 87 days ago

差旅服务运营专家-中国大陆

ByteDance19,260 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now差旅服务运营专家-中国大陆ByteDance · Beijing, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 27 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 87 days ago

ByteDance median: 27 days open

The posting

1、负责中国大陆差旅服务运营工作,包括但不限于解决升级投诉、管理值班号BPO客服、调整服务交付标准并考核等,实现标准化制度和流程不断迭代; 2、负责本区域差旅供应商服务体系优化和管理,对供应商的服务交付质量进行把控,提升效率和质量; 3、负责本区域差旅服务专项工作的跟进和落地,例如跨境流动项目等,和当地部门内外相关团队深入协同,高效高质推动项目完成; 4、通过持续的调研、访谈和数据分析,识别差旅政策和Hi Travel系统在区域本地的适配度和优化点,反馈并推动政策和系统产品团队优化解决; 5、结合公司差旅特点和业务发展阶段,协助团队搭建差旅运营体系,持续提升差旅服务的交付能力和全球差旅服务体验。

1、本科及以上学历,具备三年以上商务旅行、客户服务或服务提升相关领域经验; 2、学习能力强,善于主动思考,能够敏锐洞察公司业务特性和差旅发展阶段,具备全球视角; 3、责任心强、注重细节; 4、积极主动,具备较强的服务意识、良好的沟通能力和团队合作精神; 5、中英文可作为工作语言;掌握多语种人才优先。

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