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Open nowPosted 129 days ago

风险舆情治理运营（舆情监测）-抖音生活服务

ByteDance19,268 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now风险舆情治理运营（舆情监测）-抖音生活服务ByteDance · Shanghai, Chinese Mainland

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 129 days ago

ByteDance median: 9 days open

The posting

1、负责本地生活业务相关舆情与风险问题的日常监测、收集、研判与跟进，覆盖到店、外卖、酒旅、休闲娱乐等场景；建立并优化舆情监控、问题发现和风险预警机制，基于用户反馈、媒体报道、社交平台声量、客服投诉、业务异常等多源信号及时识别风险； 2、根据影响范围、传播热度、业务损失、用户体验受损程度、敏感度等维度，对舆情和问题进行分级分类，输出清晰、可执行的定级判断，对重点舆情和共性问题进行专题分析，识别机制短板，推动从“事后处置”向“事前预防”升级； 3、推动研判、定级、升级流转、复盘分析等关键环节的标准化建设，沉淀定级规则、处置SOP、案例库，提升团队判断一致性； 4、协同产品、策略、数据团队推动监控能力、预警能力、流转能力和风险看板迭代，提升系统承接与规模化处理能力； 5、探索风险识别、问题归因、事件聚类、优先级判断等环节的智能化应用，推动规则引擎、模型能力或AI在舆情运营场景落地。

1、本科及以上学历，1年以上运营、舆情、内容安全、风险治理等相关经验，有本地生活、电商、内容平台等行业经验，熟悉商家、用户、履约等关键链路经验者优先； 2、具备较强的信息敏感度和风险识别能力，能快速抓住事件重点，有参与监控平台、预警系统、工单流转、风险看板等能力建设经验； 3、具备结构化思维，能从个案中抽象共性，推动流程和规则持续优化，有标准化意识，能沉淀方法论、规则口径和SOP，提升复杂场景下的执行一致性； 4、有产品化思维，能从业务痛点出发，提出系统化能力建设需求，并与产品、研发协同落地； 5、对智能化能力有基本认知，使用过AI、规则引擎、文本分析等手段解决实际运营问题； 6、跨团队沟通与推进能力强，文字归纳表达能力强，能输出结论明确的风险通报和复盘报告，责任心较强，适应突发事件响应节奏。

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