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Open nowPosted 491 days ago

产品体验运营专家-国际支付

ByteDance19,198 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now产品体验运营专家-国际支付ByteDance · Shanghai, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 491 days ago

ByteDance median: 2 days open

The posting

1、体验驱动业务增长:负责字节跳动国际支付或信贷业务(涵盖SEA/EU/Latam等多区域)的产品体验优化,直接对相关业务的CPO(进线率)、产品转化效率等核心运营指标负责; 2、全链路洞察网络建设:夯实VoC与VoB用户反馈矩阵,建立涵盖全渠道、全生命周期的体验洞察范式,通过深度数据挖掘精准识别业务痛点; 3、端到端旅程优化与跨域协同:聚焦核心用户旅程,梳理高优先级场景并制定优化策略;联动产品、研发、合规及业务团队建立常态化闭环机制,推动体验计划高效落地,实现用户价值与业务效率“双赢”; 4、指标体系与体验文化进阶:定义并完善衡量体验水平的量化指标体系(如体验断点率、VoC转化率等),以数据化手段验证实际业务收益;推动组织从“负向治理”向“主动创造体验优势”转型,强化“体验驱动”的组织文化。

1、具备不少于3年的信贷、保险、支付或跨境金融行业从业经验,对支付流程及金融业务逻辑有深度理解; 2、具备较强用户共情能力,能够敏锐洞察用户使用习惯,熟练运用用户视角进行产品拆解与断点诊断; 3、具备扎实的数据分析功底,对数据高度敏感,能够从海量复杂数据中独立挖掘体验趋势与根因; 4、具备较强学习能力与自驱力,能够适应快速变化的国际化业务环境,擅长解决模糊且复杂的业务问题; 5、英语可作为工作语言,具有国际化项目落地经验或国际化金融业务背景者优先。

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