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Open nowPosted 152 days ago

消费者到店综合服务Leader-体验与服务

ByteDance19,198 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now消费者到店综合服务Leader-体验与服务ByteDance · Beijing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 152 days ago

ByteDance median: 2 days open

The posting

1、负责生活服务到店综合行业消费者服务交付，负责生活服务服务交付团队业务数据的达成、人员管理及专业能力提升，推动业务专项在交付中心落地并达成目标； 2、负责服务运营策略，带领团队制定以用户为中心的客服服务标准，优化整体工作流程，输出完善、严谨的服务方案并落地，提升服务水平和用户满意度； 3、洞察服务体验链路中的用户痛点，主动挖掘潜在需求，形成有效改善方案，基于行业及用户洞察，不断创新服务运营模式，增强用户服务体验。

1、本科及以上学历，有餐饮、综合、酒旅行业背景以及服务体验设计优先； 2、有敏锐的问题洞察能力及良好的逻辑思考能力，有产品视角，能够通过产品优化解决问题； 3、具备较强的用户价值导向思维、逻辑思维和问题推动能力； 4、具备较强的行业前瞻性和突破创新能力，能输出策略并落地执行。

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