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Open nowPosted 326 days ago

Head of Doctor’s Relationship & Activity Management

C-Care96 open roles

Where
Curepipe, Mauritius
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Your applicationOpen nowHead of Doctor’s Relationship & Activity ManagementC-Care · Curepipe, Mauritius

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 326 days ago

The posting

Job Description

The Head of Doctor's Relationship and Activity Management is responsible for ensuring strategic oversight of specialty-wise revenue, optimize hospital facility usage, enhance OPD performance, and build a structured doctor engagement program to foster satisfaction, loyalty, and collaboration.

Key Responsibilities:

  • Monitor and drive revenue growth across all specialties
  • Analyze and improve conversion from OPD to IP and other services
  • Oversee utilization of OT, ICU, daycare, radiology, and OPD infrastructure
  • Lead the Doctor Happiness Program and structured feedback system
  • Manage empanelment, performance, and recruitment of consultants
  • Optimize OPD operations: footfall, waiting time, consultation efficiency
  • Ensure doctor engagement and resolution of concerns in a timely manner

Required Qualifications:

  • Master’s or Degree in Management, Business Administration, or related field
  • Minimum 5 years’ experience in hospital operations or medical affairs or business relationships
  • Proven track record of doctor relations and business growth

Skills and Competencies:

  • Strong analytical and financial acumen
  • Project management and performance improvement
  • Excellent communication and stakeholder management skills
  • Knowledge of healthcare systems, hospital operations, and metrics

Soft Skills:

  • Collaborative leadership and emotional intelligence
  • Adaptability and responsiveness in dynamic clinical environments
  • High accountability and attention to detail
  • Conflict resolution and problem-solving orientation

Expected Outcomes:

  • Improved facility utilization across all specialties
  • Higher doctor satisfaction and retention
  • Optimized OPD operations with improved conversion rates
  • Revenue growth driven by structured business interventions and clinical alignment

Minimum Qualifications

  • Master's or Degree in Healthcare/Business
  • 5+ Years of Experience
  • Hospital Operations Expertise
  • Managed Doctor Relations
  • Led Revenue Improvement Projects
  • Worked with Multidisciplinary Teams
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