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Open nowPosted 41 hours ago

Analista de Vendas

Cadmus52 open roles

Where
são paulo, BR
Work mode
Hybrid
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Your applicationOpen nowAnalista de VendasCadmus · são paulo, BR
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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Cadmus postings stay open a median of 5 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 41 hours ago

Cadmus median: 5 days open

The posting

Responsabilidades: •Monitorar diariamente o status das propostas nos sistemas internos, identificando pendências e oportunidades de atuação. •Realizar contato ativo com clientes para apoiar o envio e recepção de documentos necessários para conclusão da contratação. •Esclarecer dúvidas dos clientes sobre etapas do processo, prazos e requisitos para aprovação. •Abrir e acompanhar chamados junto às áreas responsáveis, garantindo tratativas dentro dos prazos esperados. •Realizar follow-up contínuo dos casos em andamento até sua conclusão. •Reportar periodicamente ao time o status das propostas, aprovações, pendências, cancelamentos e oportunidades identificadas. •Entrar em contato com clientes que cancelaram ou desistiram da contratação para identificar os principais motivos e registrar os aprendizados. •Atuar de forma preventiva em propostas com risco de cancelamento, buscando reverter situações e apoiar a conclusão da contratação. •Mapear e reportar gargalos operacionais, sistêmicos ou processuais que impactem a conversão das vendas. •Consolidar indicadores e análises sobre perdas, cancelamentos, motivos de desistência e oportunidades de melhoria. •Apoiar a identificação de oportunidades para otimização dos fluxos de contratação e melhoria da experiência do cliente. •Realizar interface com áreas internas envolvidas no processo para acelerar tratativas e garantir a melhor experiência ao cliente. •Manter registros atualizados das interações realizadas e das ações tomadas em cada caso. Objetivo principal: aumentar a conversão das propostas já aceitas pelos clientes, reduzindo cancelamentos e abandonos por meio de um acompanhamento proativo e direcionado durante toda a jornada de contratação.

Requisitos: •Excel intermediário. •Facilidade com análise de indicadores. •Conhecimento em operações de vendas será considerado um diferencial. •Desejável experiência em Contact Center. •Desejável experiência com acompanhamento de indicadores operacionais. •Desejável vivência em operações de vendas.

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